Biometrics Analyst

JR United Kingdom; Brighton; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

A leading company in biometric verification seeks a Biometric Operations Analyst to enhance their analytical Science team. The role includes optimizing biometric platforms and supporting customers while providing vital insights and performance management. It offers a competitive salary, a bonus structure, and a comprehensive benefits package, along with a hybrid working model.

Benefits

25 days annual leave

8 bank holidays

Growth shares after 6 months

Pension schemes

Flexible working

Private healthcare

Wellness programs

Qualifications

• Experience with BigQuery for large datasets and query optimization.
• Ability to navigate complex systems and understand interactions.
• Strong communication skills with technical/non-technical teams.

Responsibilities

• Optimize the biometric platform and understand configuration impacts.
• Collaborate with teams for deploying new systems/models.
• Support customer concerns and manage performance issues.

Skills

Analytical skills

Problem-solving skills

Communication

Collaboration

Curiosity

Tools

BigQuery

Job description

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iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers and work with fantastic customers across various industry sectors, including the US Department of Homeland Security, the UK Home Office, NHS, Eurostar, the Australian government, the Singapore government, UBS, and more.

Diversity at iProov reflects the customers we serve, with principles of equality and inclusion at our core. We embrace differences, foster possibilities, and grow together. Our culture encourages individuals of all backgrounds to bring their whole selves to work, feel included, and have their talents nurtured, empowering them to contribute fully to our purpose.

The Role

Reports to: Biometric Operations Lead

Location: London, UK (Hybrid - at least once a week)

Compensation: £40k-£45k (Base) + 10% Company Performance Bonus + Equity + Wider iProov Benefits

iProov is scaling rapidly and is hiring a Biometric Operations Analyst to join our Science team.

How you can make an impact

• Optimize the biometric platform by understanding the impact of configuration and model changes, identifying under-performing models, and working with product teams to prioritize impactful work.
• Facilitate deployment of new biometric systems/models by collaborating with model engineers, evaluating systems thoroughly, understanding deployment impacts, optimizing configurations, and tracking performance in production.
• Design and utilize analysis and diagnostic tools by working with the Data Team, communicating trends, tuning alert systems, contributing to internal tooling, and addressing bias within the platform.
• Support customer concerns by understanding the biometric platform, managing tickets, investigating performance issues, and providing solutions.
• Collaborate with Product and Engineering teams to reduce risks associated with front-end changes by analyzing potential effects and data samples.

What we would like to see from you

• Experience with BigQuery for working with large datasets and query optimization.
• Ability to navigate complex systems and understand component interactions.
• Analytical, organized, and excellent problem-solving skills.
• Strong communication and collaboration skills with technical and non-technical teams.
• Curiosity and eagerness to learn.

Additional benefits include 25 days of annual leave, 8 bank holidays (with extra days based on service), growth shares after 6 months, pension schemes, cycle and electric car schemes, nursery scheme, work overseas perks, life insurance, private healthcare, wellness programs, flexible hybrid working, and various discounts and rewards through the Vitality Program.

Due to the nature of our work, passing a UK Security Clearance check may be required, contingent on meeting the criteria.