Billing Specialist

Coins Global; Loughborough; Hybrid; GBP 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a detail-oriented Billing Specialist to join their dynamic team. This role is essential for ensuring accurate and timely billing processes, managing customer accounts, and resolving inquiries. The ideal candidate will bring strong organizational skills, a commitment to customer satisfaction, and proficiency in financial software and Microsoft Excel. With a flexible hybrid working environment, competitive salary, and a range of benefits, this opportunity promises a fulfilling career path in a supportive and inclusive atmosphere. Join a vibrant team that values your contributions and encourages professional growth while making a meaningful impact in the business management software sector.

Benefits

25 Days Holiday

Matched Pension Scheme

Charity Day

Flexible Working Environment

Qualifications

• Proven experience in billing and accounts receivable.
• Strong Microsoft Excel skills and attention to detail.

Responsibilities

• Prepare and send accurate invoices and verify billing data.
• Maintain customer accounts and manage overdue payments.
• Generate billing reports and enhance processes for efficiency.

Skills

Billing Processes

Accounts Receivable

Accounting Principles

Microsoft Excel

Customer Service

Problem-Solving

Analytical Skills

Attention to Detail

Tools

Financial Software

Billing Systems

Job description

Job Description

Billing Specialist

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.

About you:

As a Billing Specialist for the Access Group's Ireland operations, you will play a crucial role in ensuring accurate and timely billing processes. You will be responsible for managing the customer ledger, invoicing clients, and resolving billing-related inquiries. This position requires a keen eye for detail, strong organisational skills, and a commitment to maintaining the highest level of customer satisfaction.

Day-to-day, you will:

1. Prepare and send accurate invoices, verify billing data, resolve discrepancies, monitor cycles, and use Excel for bulk billing.
2. Maintain and reconcile customer accounts, update records, and manage overdue payments proactively.
3. Address billing inquiries, collaborate with customer service to resolve disputes, and maintain professionalism.
4. Generate and analyse billing reports, reconcile receipts, enhance processes for efficiency, and ensure compliance with financial regulations.

Your skills and experiences might also include:

1. Proven experience in billing, accounts receivable, and understanding of accounting principles and billing procedures.
2. Familiarity with financial software, billing systems, and strong Microsoft Excel skills.
3. Attention to detail, accuracy, excellent communication, and customer service skills.
4. Ability to work independently or collaboratively, with strong problem-solving and analytical skills.

What are we all about?

The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.