Billing Operations Lead

Citytalk Group; Aylesbury; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Annual leave

Company pension

Free parking

Employee discount

Job summary

Citytalk Group Ltd is seeking an Accounts Executive (Billing) to own the key billing processes across the business. You will manage the full monthly billing cycle, generate management reports on billing performance, and investigate any billing discrepancies to ensure accuracy and customer satisfaction.

You will have the opportunity to identify and implement improvements to our billing procedures, collaborating with internal teams to drive efficiency, accuracy, and better financial control within

Qualifications

• Strong numerical accuracy and attention to detail.
• Experience in billing, accounts, or a related finance role.
• Excellent problem-solving skills to identify billing issues and find solutions.
• Good communication and interpersonal skills - liaise with different teams and customers about billing matters.
• Ability to generate and interpret billing reports.

Responsibilities

• Manage the full monthly billing cycle.
• Generate and deliver management reports on billing performance.
• Investigate and resolve billing exceptions and discrepancies.
• Propose, design, and implement process improvements to streamline billing operations.
• Work closely with internal teams to ensure billing accuracy and customer satisfaction.

Skills

Numerical accuracy

Billing experience

Problem-solving

Communication skills

Reporting skills

Proactive mindset

Job description

Citytalk Group Ltd is seeking an Accounts Executive (Billing) to own the key billing processes across the business. You will manage the full monthly billing cycle, generate management reports on billing performance, and investigate any billing discrepancies to ensure accuracy and customer satisfaction.

You will have the opportunity to identify and implement improvements to our billing procedures, collaborating with internal teams to drive efficiency, accuracy, and better financial control within