Billing Manager

We Do Group; Leeds; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Hybrid working

Free onsite parking

Opportunity for process improvement

Job summary

We Do Group is seeking a Billing Manager in Leeds to lead a team of billing specialists within a dynamic software business. This hybrid position requires strong leadership skills and the ability to improve billing accuracy and operational performance.

Candidates must have experience in billing or finance operations and be adept at managing stakeholders. The role promises exposure to systems projects and a collaborative leadership team aimed at transformation.

Qualifications

• Experience leading a billing, revenue or finance operations team within a complex environment.
• Strong understanding of customer contracts, billing cycles and invoicing processes.
• Comfortable operating in evolving businesses where systems and processes are still being refined.

Responsibilities

• Lead and develop a team of billing specialists.
• Oversee accurate and timely billing across revenue streams.
• Partner closely with credit control and finance teams to improve cash collection.

Skills

Leadership in billing

Stakeholder management

Excel proficiency

Problem-solving

Tools

NetSuite

Salesforce

Job description

Leeds | Hybrid Working (2 Days in Office) | Permanent

Most billing roles are about keeping the lights on.

This one is about improving the entire setup.

We’re partnered with a growing software business that has expanded significantly through acquisition and now operates across multiple divisions, customer groups and commercial models.

As you’d expect in a business that has evolved quickly, the billing function has become increasingly complex.

Different contract structures, varied revenue streams, evolving systems and inconsistent processes have created a genuine need for someone who can bring structure, leadership and accountability into the function.

This is not a “press send on invoices” environment.

It’s a role for someone who enjoys untangling complexity, improving workflows, tightening controls and building a billing function that can properly support a scaling business.

The finance leadership team are highly collaborative and fully aware there is opportunity to improve. They’re looking for someone who can come in, challenge constructively, lead people properly and help shape what good looks like moving forward.

You’ll sit in a highly visible position across the business, partnering with finance, operations and commercial teams to improve billing accuracy, reporting visibility and working capital performance.

WISH LIST

• Experience leading a billing, revenue or finance operations team within a complex environment
• Strong understanding of customer contracts, billing cycles and invoicing processes
• Comfortable operating in evolving businesses where systems and processes are still being refined
• Confident stakeholder manager who can challenge where needed and improve accountability
• Someone organised, proactive and commercially minded who enjoys improving processes

THE ROLE

• Lead and develop a team of billing specialists
• Oversee accurate and timely billing across recurring and non recurring revenue streams
• Review customer contracts and billing schedules to ensure invoicing accuracy
• Partner closely with credit control and wider finance teams to improve cash collection and working capital
• Improve visibility around billing KPIs, reporting and operational performance
• Identify billing gaps, missed revenue opportunities and process weaknesses
• Support ongoing systems transformation and billing improvement projects
• Work across NetSuite, Salesforce and internal billing platforms
• Build stronger information flow between finance, commercial and operational teams
• Handle customer billing escalations professionally and efficiently
• Drive accountability, structure and performance within the team

YOUR PROFILE

• Strong background within billing, revenue or finance operations
• Experience operating within complex billing environments
• Strong communication skills with the ability to build relationships across the business
• Good Excel skills including lookups and pivot tables
• Confident managing people, improving processes and driving standards
• Someone who enjoys solving problems rather than avoiding them

COMPENSATION & DETAILS

• Hybrid working with typically 2 days per week in the office
• Free onsite parking
• Opportunity to join a growing software business going through positive transformation
• Exposure to systems projects, process improvement and operational change
• Collaborative leadership team with genuine appetite for improvement