Billing Coordinator

Helm; Plymouth; On-site; GBP 28,000 - 36,000; Full time

Job summary

Helm is seeking a detail-oriented Billing Coordinator to join our Accounting & Billing team in Plymouth. You’ll ensure accurate billing across multiple clients, support co-op and promotional initiatives, and collaborate with Sales, Merchandising, Operations, and Finance to resolve discrepancies.

The role requires 2+ years in billing or accounting, strong Excel skills, and experience with NetSuite ERP. A collaborative, process-minded approach will help streamline workflows and improve financial

Qualifications

• Two or more years of billing, accounting, or related experience.
• Strong Excel skills and MS Office proficiency.
• Excellent analytical, organizational and problem-solving abilities.
• Attention to detail with accuracy and precision.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Responsibilities

• Prepare and submit accurate, timely customer invoices across multiple clients and programs.
• Upload invoices and documentation to customer payment portals, ensuring compliance and timely processing.
• Support programs including co-op, incentive, and promotional allowances.
• Process vendor invoices and EDI transactions to generate customer billings and reconcile accounts payable.
• Review and audit job costs, freight, and transportation expenses for billing accuracy.
• Process credit memos and maintain organized billing documentation.
• Collaborate with Sales, Merchandising, Operations, and Finance to resolve billing discrepancies.
• Apply customer payments, reconcile accounts, and resolve unapplied cash.
• Monitor accounts receivable and assist with collections on outstanding invoices.
• Support month-end close activities and financial reporting.
• Own assigned billing workflows to ensure on-time processing and accuracy.
• Identify opportunities to improve billing processes and efficiency.
• Communicate professionally with internal teams and customers.

Skills

Billing experience

Excel

Analytical skills

Organization

Problem solving

Communication

Teamwork

Education

High school diploma

Associate or Bachelor’s degree in Accounting, Finance, or Business

Tools

NetSuite ERP

Job description

Description

Join the Helm Team

Helm is growing, and we're looking for a motivated, detail-oriented Billing Coordinator to join our Accounting & Billing team. This is an excellent opportunity for someone looking to build a career in accounting while gaining hands-on experience in a fast-paced, collaborative environment.

As a Billing Coordinator, you'll play a vital role in ensuring accurate billing, maintaining strong financial controls, and supporting the successful execution of client programs. You'll work closely with our Sales, Merchandising, Operations, and Finance teams to solve problems, improve processes, and help keep our business running smoothly.

What You'll Do

• Prepare and submit accurate, timely customer invoices across multiple clients and programs.
• Upload invoices and support documentation to customer payment portals, ensuring compliance with customer billing requirements and timely processing for payment.
• Support financial management programs, including co-op, incentive, and promotional allowance initiatives.
• Process vendor invoices and EDI transactions to generate customer billings and reconcile accounts payable.
• Review and audit job costs, freight, and transportation expenses to ensure billing accuracy.
• Process credit memos and maintain complete, organized billing documentation.
• Collaborate with Sales, Merchandising, Operations, and Finance to investigate and resolve billing discrepancies.
• Apply customer payments, reconcile customer accounts, and resolve unapplied or misapplied cash.
• Monitor accounts receivable and assist with collection efforts on outstanding invoices.
• Support month-end close activities, reconciliations, and financial reporting.
• Take ownership of assigned billing workflows to ensure invoices are processed accurately and on schedule.
• Identify opportunities to improve billing processes and enhance operational efficiency.
• Communicate professionally with internal teams and external customers to resolve questions and provide outstanding service.

What We're Looking For

• High school diploma required; associate or bachelor’s degree in Accounting, Finance, or Business is a plus.
• Two or more years of billing, accounting, or related experience.
• Working knowledge of accounts receivable, accounts payable, invoicing, job costing, and cash application.
• Strong Microsoft Office skills, with advanced proficiency in Excel.
• Experience with NetSuite ERP is strongly preferred.
• Excellent analytical, organizational, and problem-solving skills.
• Exceptional attention to detail with a high level of accuracy.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Strong communication skills and a collaborative, team-first mindset.
• Self-motivated with a desire to learn, grow, and continuously improve.