Bilingual French-Speaking Customer Care Administrator

Tru Talent; Egham; Sur place; GBP 16 000 - 22 000; Plein temps

Résumé du poste

Tru Talent is recruiting for a French-Speaking Customer Service Administrator in the United Kingdom. The role offers £13.75 per hour, 40 hours per week, Monday to Friday, 8:00am–5:00pm, and involves dealing with European clients in French and English.

The successful candidate will maintain customer records, handle queries, and support cost-reduction initiatives while using Microsoft Office and working both independently and as part of a team.

Qualifications

• Fluent in French and English, with strong written and spoken communication.
• Experience in customer service or administrative roles.
• Excellent attention to detail and organisational skills.

Responsabilités

• Accurately input and maintain customer records.
• Provide professional customer support to European clients in French and English.
• Handle customer queries efficiently while maintaining service standards.
• Investigate court summons and support cost-reduction processes.
• Use Microsoft Office to support daily operations.
• Work independently to meet productivity targets.
• Ensure all work meets quality and compliance standards.
• Provide general administrative support as needed.

Connaissances

Bilingual French-English

German translation (desired)

Customer service experience

Administrative experience

Microsoft Office proficiency

Outils

Microsoft Office

Description du poste

Tru Talent is recruiting for a French-Speaking Customer Service Administrator in the United Kingdom. The role offers £13.75 per hour, 40 hours per week, Monday to Friday, 8:00am–5:00pm, and involves dealing with European clients in French and English.

The successful candidate will maintain customer records, handle queries, and support cost-reduction initiatives while using Microsoft Office and working both independently and as part of a team.