Bilingual French: Customer Logistics Coordinator

United Parcel Service, Inc.; City of Edinburgh; On-site; GBP 24,000 - 32,000; Full time

Job summary

Marken is seeking a Logistics Customer Services Coordinator in Edinburgh to coordinate shipment bookings and transportation activities, ensuring on-time delivery with full visibility. The role acts as a key contact for customers, shippers and internal teams, resolving queries and ensuring documentation is completed in line with procedures.

You will interact with global Marken offices and service providers, maintain strong working relationships, and support with daily operational tasks including

Qualifications

• Fluency in French language, written and spoken.
• Excellent communication skills and ability to influence others.
• Excellent problem solving and prioritization skills.
• Flexibility in working hours; weekend coverage may be required in Customer Services.

Responsibilities

• Coordinate and manage shipment bookings and transportation activities.
• Monitor shipments daily to ensure on-time delivery and visibility.
• Liaise with customers, shippers, internal offices and service providers to meet requirements.
• Enter clinical trial sites into Marken's internal database as needed.
• Prepare and distribute country-specific project documentation.

Tools

Excel

Word

Outlook

Job description

Marken is seeking a Logistics Customer Services Coordinator in Edinburgh to coordinate shipment bookings and transportation activities, ensuring on-time delivery with full visibility. The role acts as a key contact for customers, shippers and internal teams, resolving queries and ensuring documentation is completed in line with procedures.

You will interact with global Marken offices and service providers, maintain strong working relationships, and support with daily operational tasks including