Bike Technician: Service, Repair & Customer Experience

Halfords; Nottingham; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Store discount, with 25% off most产品

Employee discount, up to 50% off Autoc

Discount on Breakdown Cover with bike

Cycle to Work scheme

Health Cash Plan

Job summary

Halfords in Nottingham is seeking a motivated cycle service technician to deliver high‑quality service and repair across a range of bicycles, from kids bikes to premium and electric cycles. You will work with customers to guide bike choices and maintain top standards while developing other team members.

Ideal candidates have retail or cycle‑service experience and a passion for bikes. Training is offered to build your career within the group, with progression opportunities across Retail or other

Qualifications

• Experience of service, building and repair across a range of cycles.
• Experience of delivering great customer service, ideally in a retail or cycle services environment.
• Experience of sharing expertise with others.
• Experience of working with - and achieving - sales targets.
• Availability to work on a rota basis, including weekends.

Responsibilities

• Carry out most of the service and repair work yourself, while helping develop other team members.
• Maintain the highest quality standards and assist customers in choosing and maintaining their dream bike.
• Support weekend and rota-based operations to meet business targets.

Skills

Cycle service & repair

Customer service experience

Team mentoring / sharing expertise

Sales targets experience

Weekend rota availability

Job description

Halfords in Nottingham is seeking a motivated cycle service technician to deliver high‑quality service and repair across a range of bicycles, from kids bikes to premium and electric cycles. You will work with customers to guide bike choices and maintain top standards while developing other team members.

Ideal candidates have retail or cycle‑service experience and a passion for bikes. Training is offered to build your career within the group, with progression opportunities across Retail or other