Cycle Technician - Expert Bike Service & Customer Care

Halfords; Kirklington CP; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Store discount

Employee discount

Health plan and wellness support

Trade price bike scheme

Cycle to work scheme

Job summary

Halfords is looking for an enthusiastic Bike Service Technician to join our team. You will perform service and repair work on a variety of cycles, from kids to premium and electric bikes, while delivering outstanding customer service and ensuring top quality standards.

You will train and develop others, share your expertise, and work to sales targets. A rota including weekends is expected as part of the role.

Qualifications

• Experience of service, build and repair across a range of cycles.
• Experience delivering great customer service, ideally in a retail or cycle services environment.
• Experience sharing expertise with others.
• Experience working with and achieving sales targets.
• Availability to work on a rota basis, including weekends.

Responsibilities

• Carry out service and repair work across a range of cycles to high quality standards.
• Help develop other team members and share expertise.
• Deliver market leading customer service and support customers in selecting and maintaining their bikes.

Skills

Bike repair experience

Customer service

Mentoring others

Sales targets experience

Weekend availability

Job description

Halfords is looking for an enthusiastic Bike Service Technician to join our team. You will perform service and repair work on a variety of cycles, from kids to premium and electric bikes, while delivering outstanding customer service and ensuring top quality standards.

You will train and develop others, share your expertise, and work to sales targets. A rota including weekends is expected as part of the role.