Betting Shop Customer Service Pro

William Hill; Dinnington; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Annual bonus

28 days holiday pro rata

Birthday day off

Pension matching 4%

Staff discounts

Training & development

Job summary

William Hill in the United Kingdom is seeking friendly shop colleagues to welcome customers, process bets, and help with betting terminals while building relationships in the local community.

You will champion safer gambling, assist managers with shop displays, and cover opening/closing tasks. The role offers full and part-time hours, annual pay reviews with a bonus scheme, 28 days holiday (pro rata), a birthday day off, pension matching, and staff discounts.

Qualifications

• Age 18+ (it’s a legal requirement)
• Have a passion for delivering great customer service
• Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life

Responsibilities

• Welcoming customers with a friendly face
• Processing bets and assisting with customer queries
• Helping customers by demonstrating how to use betting terminals
• Building relationships with our customers and providing an excellent customer service
• Championing safer gambling at all times
• Supporting managers with shop displays and opening / closing activities as required

Job description

William Hill in the United Kingdom is seeking friendly shop colleagues to welcome customers, process bets, and help with betting terminals while building relationships in the local community.

You will champion safer gambling, assist managers with shop displays, and cover opening/closing tasks. The role offers full and part-time hours, annual pay reviews with a bonus scheme, 28 days holiday (pro rata), a birthday day off, pension matching, and staff discounts.