Bereavement Services Admin – Cemeteries & Crematorium

Wirral Borough Council; England; On-site; GBP 23,000 - 27,000; Full time

Job summary

Wirral Council is seeking a Cemeteries and Crematorium Administrator within Landican Cemetery to provide a high-quality, professional bereavement service and manage administrative duties for the cemeteries, crematorium, and memorialization. You will handle bookings for burials and cremations, liaise with funeral directors and stonemasons, maintain records, and support memorial safety checks and compliance with council policies.

A compassionate, organised approach is essential.

Qualifications

• Strong administrative skills and attention to detail.
• Excellent communication and customer service abilities.
• Experience in data management and GDPR compliance.

Responsibilities

• Provide a professional, empathetic service to families and the public.
• Manage bookings for burials and cremations, ensuring statutory requirements are met.
• Liaise with funeral directors, stonemasons and other stakeholders to process permits and memorial applications.
• Maintain accurate records and handle payments for services.
• Assist with memorial safety checks and compliance with council policies.

Skills

Administrative skills

Communication skills

Data/GDPR compliance

Job description

Wirral Council is seeking a Cemeteries and Crematorium Administrator within Landican Cemetery to provide a high-quality, professional bereavement service and manage administrative duties for the cemeteries, crematorium, and memorialization. You will handle bookings for burials and cremations, liaise with funeral directors and stonemasons, maintain records, and support memorial safety checks and compliance with council policies.

A compassionate, organised approach is essential.