Benefits Quality & Training Officer (Maternity Cover)

Uttlesford District Council; Saffron Walden; On-site; GBP 28,000 - 32,000; Full time

Job summary

Uttlesford District Council is seeking a Benefits Quality Checking and Training Officer to provide temporary maternity cover. The role focuses on ensuring accuracy of Housing Benefit and Local Council Tax Support, supporting decision-making and service delivery to residents.

The role involves quality checks, supporting reconsiderations and appeals, maintaining procedure notes, and providing training to new and existing staff. Closing date is 27 September 2026.

Qualifications

• Experience in a benefits environment.
• Strong knowledge of benefits processes and systems.
• Excellent communication and organisational skills.

Responsibilities

• Carry out quality checks on Housing Benefit and Council Tax Support assessments.
• Support reconsiderations and appeals.
• Maintain procedure notes and collate performance information.

Skills

Benefits knowledge

Communication

Organisational skills

Job description

Uttlesford District Council is seeking a Benefits Quality Checking and Training Officer to provide temporary maternity cover. The role focuses on ensuring accuracy of Housing Benefit and Local Council Tax Support, supporting decision-making and service delivery to residents.

The role involves quality checks, supporting reconsiderations and appeals, maintaining procedure notes, and providing training to new and existing staff. Closing date is 27 September 2026.