Benefits Platform Implementation Lead

Pontoon; Warwick; On-site; GBP 83,000 - 111,000; Part time

Job summary

Pontoon is seeking a Benefits Lead / Project Manager to spearhead the rollout of a new employee benefits platform in Warwick, with on-site work two days per week. The role requires leading BAU benefits activities, vendor management, and end-to-end project delivery.

You will collaborate across Reward, Procurement, IT, Payroll, People Services, Finance, and external partners to ensure a smooth transition, data migration readiness, and compliant processes.

Qualifications

• In-depth knowledge of employee benefits programmes and significant experience in managing them.
• Strong capability in managing complex supplier relationships and conducting procurement exercises.
• Proven track record in leading HR, Reward, or benefits implementation projects.
• Excellent project planning and implementation skills with an ability to meet demanding timelines.
• Excellent communication skills with a knack for change management.
• Strong influencing skills to drive delivery across multiple stakeholders.
• Risk management and problem-solving expertise.
• Familiarity with payroll deductions and benefits administration processes.
• Experience with HRIS, payroll, and benefits platform integration processes.
• Relevant qualifications such as CIPD, degree-level education, or Project Management certification, or equivalent experience.

Responsibilities

• Lead the delivery and enhancement of business-as-usual benefits activities.
• Coordinate with Reward, Procurement, IT, Payroll, People Services, Finance, and external suppliers to align with People strategy.
• Manage benefits vendors during the transition.
• Drive implementation from provider selection to handover.
• Define future-state design, platform configuration, and operational processes for compliance and employee experience.
• Develop and oversee internal implementation plans across departments for key milestones.
• Ensure readiness for data migration, payroll integration, and operational processes with stakeholder sign-off.
• Lead User Acceptance Testing, issue resolution, and readiness assessments for go-live and hyper-care support.
• Deliver communications and training to foster adoption of the new platform.
• Serve as the primary business lead for implementation suppliers, managing performance, risks, and reporting.
• Collaborate with legal to document DPIA/RoPA compliance.

Skills

Benefits knowledge

Vendor management

HR rewards projects

Project planning

Change management

Influencing skills

Risk management

Payroll deductions

HRIS knowledge

Payroll systems

Education

Degree-level education

CIPD or PM certification

Tools

HRIS

Payroll systems

Benefits platform integration

Job description

Pontoon is seeking a Benefits Lead / Project Manager to spearhead the rollout of a new employee benefits platform in Warwick, with on-site work two days per week. The role requires leading BAU benefits activities, vendor management, and end-to-end project delivery.

You will collaborate across Reward, Procurement, IT, Payroll, People Services, Finance, and external partners to ensure a smooth transition, data migration readiness, and compliant processes.