Benefits Platform Project Manager - Flexible, Global Impact

Gallagher; Manchester; On-site; Confidential; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Career development

Collaborative culture

Global reach with local impact

Job summary

Gallagher Benefit Services is seeking a proactive Project Manager to oversee renewal and implementation of clients onto the Gallagher Guide benefits platform. You will lead end-to-end delivery, manage timelines, and coordinate across departments to exceed client expectations.

The role requires a recognised project management qualification and demonstrable experience within the UK Online or Flexible Benefits sector, with strong client management and communication skills.

Qualifications

• Recognised Project Management qualification is required.
• Demonstrable project management experience, ideally in UK Online or Flexible Benefits.
• Strong client management and communication skills.
• Excellent coordination and stakeholder management abilities.
• Self-motivated, proactive, and detail oriented.
• Ability to work under pressure in a fast-paced environment.
• Willingness to go above and beyond for customer satisfaction.

Responsibilities

• Collaborate with consultants and clients to define objectives and requirements.
• Build and maintain detailed project plans, logs, and timelines.
• Own the project process and ensure stakeholders are aligned and deadlines met.
• Deliver Gallagher Guide sites based on fact-find documents.
• Manage timescales and communicate changes to clients.
• Allocate resources to ensure effective project delivery.
• Respond to support queries within service levels.
• Ensure compliance with company policies and procedures.
• Act as main contact for scheme implementation enquiries.
• Lead Gallagher Guide renewals and new builds, including planning and post-implementation reviews.
• Coordinate with other departments to meet deadlines.

Skills

Project management experience

Client management

Communication

Coordination

Stakeholder management

Self-motivation

Detail-oriented

Resilience

Customer focus

UK benefits industry experience

Education

Project Management qualification

Job description

Gallagher Benefit Services is seeking a proactive Project Manager to oversee renewal and implementation of clients onto the Gallagher Guide benefits platform. You will lead end-to-end delivery, manage timelines, and coordinate across departments to exceed client expectations.

The role requires a recognised project management qualification and demonstrable experience within the UK Online or Flexible Benefits sector, with strong client management and communication skills.