Benefits and Housing Needs Officer

Colbern Limited; London; Hybrid; GBP 25,000 - 40,000; Full time

Job summary

Colbern Limited seeks an experienced Benefits and Housing Needs Officer for their London office. The role involves evaluating Housing Benefit and Council Tax reduction claims, requiring substantial experience and knowledge of relevant legislation. The position offers the possibility of remote work and requires a proactive approach to client inquiries.

Qualifications

• Demonstrable experience in processing Housing Benefit/Council Tax Reduction claims.
• Extensive knowledge of the ‘Academy’ Benefits system.
• Ability to apply Housing Benefit legislation accurately.

Responsibilities

• Evaluate Housing Benefit and Council Tax reduction claims.
• Assess new claims and changes in circumstances.
• Work with VEP, ATLAS, and Universal Credit files.

Skills

Housing Benefit legislation

Customer orientation

Housing Benefit/Council Tax claims processing

Academy Benefits system

Job description

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Benefits and Housing Needs Officer, London

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Client:

Colbern Limited

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

f4237ee5c41d

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Our client is looking for an experienced Benefits and Housing Needs Officer.

Housing Benefits Assessment Officer
We are seeking an experienced Housing Benefits Assessor to join our team, responsible for evaluating Housing Benefit and Council Tax reduction claims.
Key Skills & Experience:
Demonstrable experience in processing all types of Housing Benefit/Council Tax Reduction claims.
Extensive knowledge of the “Academy” Benefits system.
Current understanding of Housing Benefit legislation and the ability to apply it accurately to individual cases.
A proactive and customer-oriented approach to resolving inquiries.
Responsibilities will encompass all areas, including:
New claims and changes in circumstances.
Assessment of student claims, claims from individuals from abroad, and self-employed claims.
Working with VEP, ATLAS, and Universal Credit files.
Experience with temporary accommodation and supported exempt accommodation claims is desirable.
This role offers the opportunity for remote working.
PLEASE ONLY apply if you have the necessary skills, experience and expertise.

The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients
are an equal opportunities employer.