Benefits and Change Manager

Northern Lincolnshire and Goole NHS Foundation Trust; Goole, Hull and East Yorkshire, Scunthorpe, Grimsby; On-site; GBP 40,000 - 55,000; Full time

Job summary

A regional health trust in the UK seeks a Benefits and Change Manager for its Digital Services Team. The role involves leading change associated with the Electronic Patient Record system implementation. Candidates must have excellent communication skills, change management qualifications, and a degree level education. Knowledge of clinical processes and software experience are vital. This position offers a two-year contract and the opportunity to work within a collaborative healthcare environment.

Benefits

Supportive working environment

Flexible working opportunities

Qualifications

• Experience in change management and managing benefits.
• Understanding of Data Protection Act, security and confidentiality issues.
• Experience organizing and chairing meetings and workshops.

Responsibilities

• Lead and facilitate change management by ensuring correct methodologies are maintained.
• Engage with stakeholders impacted by the change.
• Provide and present complex information to stakeholders.

Skills

Excellent communication

Analytical skills

Problem-solving

Change management

Education

Educated to degree level or equivalent

Change management qualification

PRINCE2 Foundation and Practitioner Qualification

Tools

Advanced use of MS Office including Visio and Excel

Job description

Go back Northern Lincolnshire and Goole NHS Foundation Trust

Benefits and Change Manager

The closing date is 29 December 2025

An exciting opportunity has arisen for Benefits & Change Managers to join the Humber Health Partnership Digital Services Team on a fixed-term contract for two years.

The Humber Health Partnership Digital Services Team is responsible for the development, implementation, and ongoing management and support of the Group's Digital Strategy.

We are looking to appoint Benefits & Change Managers who will work as part of the team to deliver the change and benefits associated with the implementation of an Electronic Patient Record system. The successful candidates will possess excellent communication, analytical, problem-solving, and change management skills. A good understanding of clinical and operational processes in a hospital environment is essential, along with experience in hardware and software. A collaborative team approach is also vital. Additionally, there will be a need to travel to other Trust and Local Healthcare provider sites.

For full details of the job requirements, please refer to the job description and person specification.

Main duties of the job

• Lead and facilitate change management, ensuring correct methodologies and documentation are maintained.
• Plan, develop, and implement future ways of working.
• Engage with all stakeholders impacted by the change.
• Specify detailed user requirements and agree on development timescales with relevant suppliers/project managers.
• Provide and present complex information to stakeholders, managing resistance to change.
• Develop and maintain a detailed knowledge of digital clinical systems applications.
• Ensure business change processes align with the Group's strategic vision and digital aspirations.

About us

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

Job responsibilities

For more detailed information, please read the job description linked below.

As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.

Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.

We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.

Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients.We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website athttps://join.humberhealthpartnership.nhs.uk/

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

Person Specification

Education and Qualifications

• Educated to degree level or equivalent, experience within the NHS undertaking a relevant discipline
• Experience PC user
• Understanding Data Protection Act, security and confidentiality issues
• Advanced use of MS Office product suite including Visio and excel
• ECDL qualification or equivalent
• Change management and managing benefits qualification
• PRINCE2 Foundation and Practitioner Qualification or project management knowledge to post graduate level

Knowledge, Training & Experience

• Experience of working within a change management environment
• Experience of organising and chairing meetings and workshops
• Knowledge of a service change activity
• Knowledge of Benefits Realisation techniques
• Management of projects

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Northern Lincolnshire and Goole NHS Foundation Trust