Belfast - Restaurant Supervisor

Ivy Restaurants Ltd; Belfast City District; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay (Hourly)

Management Career Development Program

Extra holiday allowance

Staff discount

Birthday day off

Gift vouchers for dining

Retail/entertainment discounts

Minimum 20 hours per week

Job summary

The Ivy Belfast is seeking a dynamic Restaurant Supervisor to lead a team in a lively all-day dining environment. You will help ensure seamless service, maintain high standards, and anticipate guest needs while supporting the Restaurant Manager.

We value a minimum of 1+ years in a supervisory hospitality role, a solution-driven mindset, and a strong team player attitude. The Ivy Collection is an equal opportunity employer committed to inclusivity.

Qualifications

• 1+ years in a supervisory hospitality role and able to lead a team.
• Strong customer service focus with professional approach under pressure.

Responsibilities

• Support the seamless running of the restaurant with efficient service.
• Maintain standards and anticipate guest needs.
• Foster good relationships within the restaurant team and with the kitchen brigade.
• Conduct training and development for the department.
• Report to the Restaurant Manager.

Skills

People management

Customer service

Team leadership

Job description

The Ivy Belfast provides a lively all-day dining experience in the heart of the city. It combines modern sophistication with a warm and welcoming atmosphere, open seven days a week. With views of the iconic City Hall, rich textures, and colourful artwork, our brasserie is a true destination for exquisite food and drink

We’re searching for a dynamic Restaurant Supervisor to join our team and become part of something special.

Benefits & Rewards:

• Competitive Industry pay (Hourly + Tronc)
• Management Career Development Program which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 3 extra days after 3 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
• You can take your Birthday as a day off - Guaranteed!
• Access to discounts on 100s of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Restaurant Supervisor

will involve supporting the seamless running of the restaurant by providing a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated. To establish and maintain good working relationships amongst the restaurant team and with the kitchen brigade. To carry out training and development needs within the department and to take appropriate action. Reporting to the Restaurant Manager.

About you:

You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us:

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.