Bedside IT & Digital Systems Support Specialist (2-year FTC)

Hull and East Yorkshire Hospitals NHS Trust; Eppleworth; On-site; GBP 25,000 - 32,000; Full time

Job summary

Hull and East Yorkshire Hospitals NHS Trust is seeking a proactive Systems Support Officer for a 2-year fixed-term appointment within the HDigital Support and Implementation Service. The role focuses on implementing and supporting hospital systems, including Lorenzo EPR, and ensuring users can access systems at the point of care.

You will join the HDigital team and work toward a digitised environment, with training provided for specific systems.

Qualifications

• Experience with hospital information systems, preferably Lorenzo, and/or providing system support is advantageous but training will be provided.
• Excellent organisational and communication skills are required.
• Ability to work independently on user queries and within a team to meet deadlines.

Responsibilities

• Support the development and implementation of current and new hospital systems in the HDigital unit.
• Provide day-to-day support to Trust users and troubleshoot system issues.
• Collaborate with the HDigital Support and Implementation team to ensure timely delivery and user satisfaction.
• Assist with ongoing upgrades and integration of systems including Lorenzo EPR.

Skills

Lorenzo EPR

System support

Communication skills

Teamwork

Job description

Hull and East Yorkshire Hospitals NHS Trust is seeking a proactive Systems Support Officer for a 2-year fixed-term appointment within the HDigital Support and Implementation Service. The role focuses on implementing and supporting hospital systems, including Lorenzo EPR, and ensuring users can access systems at the point of care.

You will join the HDigital team and work toward a digitised environment, with training provided for specific systems.