Digital Systems Support Officer | Hull University Teaching Hospitals NHS Trust

Hull and East Yorkshire Hospitals NHS Trust; Hull and East Yorkshire; On-site; GBP 32,000 - 43,000; Full time

Job summary

Hull and East Yorkshire Hospitals NHS Trust is seeking a Digital Systems Support Officer for a 2-year fixed-term role within the HDigital Support and Implementation Service. The post will support the implementation, maintenance and user support of hospital information systems, including Lorenzo, across our trust.

You will work as part of a team to resolve user queries, coordinate system updates and assist with training and rollout.

Job description

Digital Systems Support Officer | Hull University Teaching Hospitals NHS Trust

Company:

Company: Hull and East Yorkshire Hospitals NHS Trust

A vacancy has arisen for a 2 year, fixed term Systems Support Officer within the HDigital Support and Implementation Service.

The Trust’s HDigital Department is responsible for the implementation, development and ongoing management and delivery of the Trust’s IM&T Strategy, which aims to transform the organisation towards a ‘digitised’ environment with the aim to remove the use of paper where possible

This will require the continued support and implementation of a number of new and continually upgraded systems and applications, including the Lorenzo EPR system. The Trust is also currently upgrading its infrastructure to provide enhanced communications technology with a range of mobile devices to ensure the systems that are implemented can be easily and quickly accessed at the patient’s bedside and or where-ever the patient is seen. These systems will be used to collect and provide both clinical treatment data and administrative information to benefit the care of our patients.

We are looking for an enthusiastic individual to join our team to help the Trust develop our current and new systems whilst supporting Trust users in their everyday use of the systems. Experience of current hospital systems predominantly Lorenzo and or providing system support would be advantageous but not essential as training will be given.

You should possess excellent organisational and communication skills and be capable of working under your own initiative on identified user queries and possess very good interpersonal skills.

You will work as part of the HDigital Support and Implementation team, and will therefore need to demonstrate the ability to work within a team with shared goals, and be able to meet strict deadlines.

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

We reserve the right to close the advert early in the event of high levels of interest. Therefore, early applications are encouraged.

Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.

We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.

This advert closes on Tuesday 24 Nov 2026

Hull and East Yorkshire Hospitals NHS Trust

Hull and East Yorkshire Hospitals NHS Trust

Hull and East Yorkshire Hospitals NHS Trust