Beauty Store Supervisor: Lead Team & Elevate Service

LVMH; Glasgow; Hybrid; GBP 23,000 - 30,000; Full time

Benefits offered by this job

SEPHORA University

Employee discount

Birthday day off

Wellbeing platform

Holiday allowance

Job summary

Sephora UK, part of the LVMH family, is seeking a Supervisor to lead a team of Beauty Advisors and elevate the in-store experience. You’ll coach, inspire, and develop talent while driving service excellence, selling skills, and stock accuracy in a fast-paced retail environment.

Join a community that celebrates individuality and creativity, with opportunities for growth, industry training, and a competitive rewards package as we continue expanding across the UK.

Qualifications

• Experience leading retail teams in a fast-paced environment.
• Ability to coach others in product knowledge and customer experience.
• Strong communication skills with a customer-centric approach.
• Commercial mindset with track record of driving sales targets.
• Experience managing ER processes such as attendance and performance concerns.

Responsibilities

• Lead, coach and inspire the team to deliver exceptional service and a seamless in-store experience.
• Drive training and development in makeup, skincare, fragrance and selling skills.
• Set goals, support performance and create development plans for team members.
• Oversee day-to-day employee relations, attendance, performance and conduct.
• Monitor KPIs, analyze trends and lead the team to meet sales targets.
• Manage stock, cash operations, and daily store standards.

Skills

Leadership

Customer service

Communication

Sales leadership

Team coaching

Tools

POS systems

Job description

Sephora UK, part of the LVMH family, is seeking a Supervisor to lead a team of Beauty Advisors and elevate the in-store experience. You’ll coach, inspire, and develop talent while driving service excellence, selling skills, and stock accuracy in a fast-paced retail environment.

Join a community that celebrates individuality and creativity, with opportunities for growth, industry training, and a competitive rewards package as we continue expanding across the UK.