Beauty Department Manager — Lead & Elevate Experience

Sephora USA, Inc; Greater London; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Competitive pay with annual reviews

Performance-based commission

Generous employee discount

Access to wellness support

Birthday off

Job summary

Sephora USA, Inc is seeking a Department Manager in London to lead a dedicated team of Beauty Advisors. In this role, you will be responsible for providing exceptional customer service, driving sales, and fostering team development. You will coach your team in product knowledge and maintain operational excellence.

The ideal candidate has strong leadership skills, retail experience, and a passion for beauty. Sephora offers competitive pay, benefits, and a vibrant workplace culture that values creativity and inclusivity.

Qualifications

• Proven experience in a leadership role in retail.
• Ability to coach others in product knowledge.
• Experience managing employee relations processes.

Responsibilities

• Lead and inspire the team to deliver exceptional service.
• Manage day-to-day employee relations needs.
• Drive commercial performance and monitor KPIs.

Skills

Leadership in retail

Exceptional customer service

Strong communication skills

Commercial mindset

Time-management skills

Job description

Sephora USA, Inc is seeking a Department Manager in London to lead a dedicated team of Beauty Advisors. In this role, you will be responsible for providing exceptional customer service, driving sales, and fostering team development. You will coach your team in product knowledge and maintain operational excellence.

The ideal candidate has strong leadership skills, retail experience, and a passion for beauty. Sephora offers competitive pay, benefits, and a vibrant workplace culture that values creativity and inclusivity.