Ethical Beauty Consultant - Inspire Customer Experience

The Body Shop; Crawley; Hybrid; GBP 18,000 - 21,000; Part time

Job summary

The Body Shop in Crawley is seeking a friendly Retail Sales Assistant to support the store management team in driving sales and profit by delivering exceptional customer service on the shop floor at all times. You will demonstrate and uphold The Body Shop values while ensuring adherence to company procedures and policies.

With over 2,000 products, our team talks with customers daily, learning needs and recommending products that fit their preferences and lifestyle.

Qualifications

• Customer service experience is ideal.
• Strong communication and listening abilities are required.
• Genuine interest in beauty and retail.
• Open availability for evenings, weekends and holidays.

Responsibilities

• Support the store management team in driving sales and profit.
• Deliver exceptional customer service on the shop floor at all times.
• Uphold The Body Shop values and adherence to procedures & policies.
• Engage with customers to understand needs and offer product recommendations.

Skills

Interpersonal skills

Communication skills

Passion for beauty

Availability for evenings/weekends/hol

Job description

The Body Shop in Crawley is seeking a friendly Retail Sales Assistant to support the store management team in driving sales and profit by delivering exceptional customer service on the shop floor at all times. You will demonstrate and uphold The Body Shop values while ensuring adherence to company procedures and policies.

With over 2,000 products, our team talks with customers daily, learning needs and recommending products that fit their preferences and lifestyle.