Beauty Clinic Front Desk & Guest Experience

Sunblink; Guildford; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

28 days holiday, increasing with service

Staff discounts on treatments and products

Commission on retail sales

Opportunities for career progression

Job summary

A high-end beauty clinic in Guildford is looking for a Front of House & Customer Service Advisor to provide exceptional client experiences in a fast-paced environment. Responsibilities include welcoming clients, managing appointments, and maintaining accurate records. Ideal candidates will have customer service experience, strong communication skills, and a proactive attitude. This full-time role includes competitive benefits, career progression opportunities, and the chance to be part of a supportive team.

Qualifications

• Experience in a customer-facing role, ideally in beauty or wellness.
• Proactive and self-motivated with excellent organisational skills.
• Strong communication skills with the ability to build rapport.

Responsibilities

• Create a welcoming environment for clients and manage check-ins.
• Handle enquiries and recommend services confidently.
• Maintain accurate client records and manage bookings.

Skills

Customer service experience

Organisational skills

Communication skills

Proactive attitude

Confidence using systems

Tools

Outlook

Word

Booking platforms

Job description

A high-end beauty clinic in Guildford is looking for a Front of House & Customer Service Advisor to provide exceptional client experiences in a fast-paced environment. Responsibilities include welcoming clients, managing appointments, and maintaining accurate records. Ideal candidates will have customer service experience, strong communication skills, and a proactive attitude. This full-time role includes competitive benefits, career progression opportunities, and the chance to be part of a supportive team.