Front Desk Staff

Home Recruitment Ltd; St Albans; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Supportive team

Career growth opportunities

Job summary

A leading recruitment agency in St Albans is seeking a Front of House Coordinator to provide exceptional client service in a busy clinic environment. The ideal candidate will have over 2 years of experience in a customer-facing role and be passionate about wellness and aesthetics. If you have strong organizational skills and enjoy a dynamic workspace, this could be the perfect opportunity for you. Competitive salary and opportunities for career growth await.

Qualifications

• 2+ years’ experience in a high-end, customer-facing role (hospitality, retail, or clinic).
• Approachable, friendly, and great at building relationships.
• Interest in aesthetics, skincare, or wellness is a big plus.

Responsibilities

• Provide a polished first impression, ensuring every client feels valued and at ease.
• Managing bookings, calls, emails, and payments with efficiency.
• Supporting clinic operations, including opening and closing duties.

Skills

Customer service

Relationship building

Attention to detail

Organizational skills

Flexibility

Job description

Overview

Be the welcoming, professional face of the clinic – ensuring every client’s journey is seamless, personal, and memorable. This role blends high-end client service with a friendly, people-first approach, perfect for someone who thrives in a busy, client-focused environment and loves going the extra mile.

What You’ll Be Doing

• Provide a polished first impression, ensuring every client feels valued and at ease.
• Managing bookings, calls, emails, and payments with efficiency and attention to detail.
• Supporting clinic operations, including opening and closing duties.
• Keeping the reception area looking flawless – because first impressions count!
• Assisting with fun clinic events, open days, and industry showcases.
• Helping with admin tasks and ensuring everything runs smoothly behind the scenes.

What We’re Looking For

• 2+ years’ experience in a high-end, customer-facing role (hospitality, retail, or clinic).
• A people person – approachable, friendly, and great at building relationships.
• Passionate about delivering exceptional client service in a fast-paced setting.
• Interest in aesthetics, skincare, or wellness is a big plus.
• Organised, adaptable, and confident with booking systems and IT tools.
• Flexible to work alternate weekends (full Saturday and half-day Sunday).

Why You’ll Love This Role

• Competitive salary with room to grow your career.
• Work with a supportive, fun, and professional team.
• Be part of a clinic that’s known for excellence, innovation, and exceptional results.

If you’re ready to combine professionalism with personality and create the kind of client experience people remember, apply now – we’d love to meet you!