Beauty Brand Manager - Lead Counter Experience

Talantir; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Staff discount

Magic Academy

Career progression

Job summary

Charlotte Tilbury is seeking a Business Manager for their Knightsbridge counter at Harvey Nichols. You will lead a high-performing team, champion a magical customer experience, and drive commercial performance across all KPI areas.

The role requires proven retail management experience, a collaborative leadership style, and the ability to implement processes that empower your team to excel in a fast-paced beauty environment. This is a 40-hour-per-week, 12-month fixed-term contract based in London.

Qualifications

• Proven management experience at Deputy Manager level or above.
• Track record of delivering KPI targets in fast-paced beauty/retail/FMCG.
• Strong leadership, coaching and customer experience focus.
• Organised, proactive problem-solver with entrepreneurial mindset.

Responsibilities

• Lead and develop counter team to deliver exceptional customer experience.
• Achieve KPIs and sales targets while managing operations.
• Collaborate with area manager and head office.

Skills

Deputy Manager+

Retail leadership

KPI delivery

Job description

Charlotte Tilbury is seeking a Business Manager for their Knightsbridge counter at Harvey Nichols. You will lead a high-performing team, champion a magical customer experience, and drive commercial performance across all KPI areas.

The role requires proven retail management experience, a collaborative leadership style, and the ability to implement processes that empower your team to excel in a fast-paced beauty environment. This is a 40-hour-per-week, 12-month fixed-term contract based in London.