Beauty Brand Business Manager — Lead a Dream Team

Charlotte Tilbury; Dundee; Presencial; GBP 36.000 - 48.000; Tempo integral

Benefícios oferecidos por esta vaga

Magical benefits tailored to region

Resumo da vaga

Charlotte Tilbury is seeking a Business Manager for our Dundee counter at House of Fraser. You’ll lead a bold, customer‑focussed team, drive sales and deliver a magical service experience by mentoring staff and modelling brand standards.

The role includes rota planning, payroll budgeting, performance forecasting, talent recruitment and ongoing coaching to hit daily and monthly KPIs, while building strong relationships with customers and store partners.

Qualificações

• People management and rostering skills.
• Payroll budgeting and forecasting abilities.
• Experience recruiting and developing retail teams.
• Strong leadership and communication to coach high‑performing staff.

Responsabilidades

• Lead and develop counter team to deliver exceptional customer experiences.
• Schedule monthly rosters and manage payroll budgeting and forecasting.
• Drive sales and KPI performance through motivation and coaching.
• Recruit and onboard talent; manage end-to-end recruitment with local partners.
• Ensure brand standards and store policies are followed.
• Coordinate training needs in collaboration with Area Trainer.

Conhecimentos

People management

Rota scheduling

Payroll budgeting

Forecasting

Talent recruitment

Team leadership

Descrição da vaga

Charlotte Tilbury is seeking a Business Manager for our Dundee counter at House of Fraser. You’ll lead a bold, customer‑focussed team, drive sales and deliver a magical service experience by mentoring staff and modelling brand standards.

The role includes rota planning, payroll budgeting, performance forecasting, talent recruitment and ongoing coaching to hit daily and monthly KPIs, while building strong relationships with customers and store partners.