Beauty Retail Lead & Growth Coach

Charlotte Tilbury Beauty; Greater London; On-site; GBP 30,000 - 36,000; Full time

Job summary

Charlotte Tilbury Beauty on Oxford Street is seeking an Assistant Business Manager to lead counter performance, motivate the team and deliver exceptional customer experiences. This full-time, 40-hour-per-week role partners with the Business Manager to drive sales, coaching, and visual standards.

You will manage day-to-day operations, set targets, extend CRM outreach, maintain impeccable grooming and merchandising, and help plan events that boost commercial success.

Qualifications

• Retail management experience.
• Passion for the beauty industry.
• Commercial acumen.
• People management experience.
• Strategic planning experience.

Responsibilities

• Drive financial results in store to meet and exceed targets.
• Support the Business Manager to determine sales targets and communicate with retail artists.
• Lead by example to promote exceptional customer service and a great customer experience.
• Coach and give feedback to the team to ensure standards are achieved in service and artistry.
• Extend exceptional customer service beyond the in-store experience; drive the customer database for direct marketing.

Skills

Retail management

Beauty industry passion

Commercial acumen

People management

Strategic planning

Job description

Charlotte Tilbury Beauty on Oxford Street is seeking an Assistant Business Manager to lead counter performance, motivate the team and deliver exceptional customer experiences. This full-time, 40-hour-per-week role partners with the Business Manager to drive sales, coaching, and visual standards.

You will manage day-to-day operations, set targets, extend CRM outreach, maintain impeccable grooming and merchandising, and help plan events that boost commercial success.