Beauty Brand Assistant Manager – Customer Focus
Charlotte Tilbury Beauty
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Benefits offered by this job
Job summary
Charlotte Tilbury Beauty is seeking an Assistant Business Manager for the Selfridges Trafford counter in Manchester. You will lead day-to-day operations, drive sales targets, and coach the team to deliver an outstanding customer experience on the counter.
This role places you at the heart of Brand Tilbury, combining artistry with commercial results. You will uphold visual standards, develop team capability, motivate staff, and contribute to a culture of service excellence that turns shoppers
Qualifications
- Experience in retail management within beauty or premium brands.
- Passion for beauty industry and customer service excellence.
- Strong commercial sense and ability to drive sales.
- People management and coaching skills with team leadership.
- Strategic planning experience for counter performance.
Responsibilities
- Lead day-to-day counter operations and sales targets.
- Coach and develop Retail Artists to achieve objectives.
- Demonstrate entrepreneurial spirit and brand ambassadorial presence.
- Maintain exceptional customer service and customer experience on counter.
- Ensure visual merchandising, cleanliness and grooming standards are met.
Skills
Job description
Charlotte Tilbury Beauty is seeking an Assistant Business Manager for the Selfridges Trafford counter in Manchester. You will lead day-to-day operations, drive sales targets, and coach the team to deliver an outstanding customer experience on the counter.
This role places you at the heart of Brand Tilbury, combining artistry with commercial results. You will uphold visual standards, develop team capability, motivate staff, and contribute to a culture of service excellence that turns shoppers
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