Assistant Beauty Retail Manager

Charlotte Tilbury Beauty Inc.; Greater London; On-site; GBP 25,000 - 32,000; Full time

Job summary

Charlotte Tilbury Beauty Inc. is seeking an Assistant Business Manager at Selfridges on Oxford Street. The role focuses on exceeding targets, driving team performance and delivering exceptional customer service in a fast-paced counter environment.

You will support the Business Manager with daily operations, coaching the team, and developing plans to grow sales while maintaining premium brand standards.

Qualifications

• Retail management experience
• Commercial acumen
• People management experience
• Strategic planning experience

Responsibilities

• Drive financial results in store to meet and exceed targets and KPIs.
• Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to deliver them.
• Demonstrate entrepreneurial spirit and enthusiasm for the company’s performance.
• Lead by example to promote exceptional customer service and create a great customer experience.
• Coach and give feedback to the team to meet Charlotte Tilbury standards.
• Extend exceptional customer service beyond in-store and drive the customer database for marketing.
• Implement development plans and conduct regular reviews with two-way feedback.
• Create a positive team culture through meetings and collaborative management.

Job description

Charlotte Tilbury Beauty Inc. is seeking an Assistant Business Manager at Selfridges on Oxford Street. The role focuses on exceeding targets, driving team performance and delivering exceptional customer service in a fast-paced counter environment.

You will support the Business Manager with daily operations, coaching the team, and developing plans to grow sales while maintaining premium brand standards.