BD & Client Experience Coordinator (Fixed-Term)

Addleshaw Goddard; Manchester; On-site; GBP 38,000 - 52,000; Full time

Job summary

Addleshaw Goddard in Manchester is seeking a fixed-term maternity cover for a Business Development support role. You will assist with the client feedback programme, client experience initiatives, and sector-focused activities, under supervision of the Head of BD and senior BD colleagues.

The role involves supporting the CX platform administration, sector briefings, and client programmes, helping to maintain continuity during the maternity period and to contribute to the firm’s growth strategy.

Qualifications

• Experience in business development, marketing or a professional services environment would be desirable but not essential.
• Interest in client feedback, client experience and survey platforms such as Qualtrics would be desirable and a willingness to learn how these tools are used.
• Good analytical skills with the ability to produce clear client, market and relationship analyses.

Responsibilities

• Support the firm’s client feedback programme and client experience activities.
• Assist with client outreach and interviews; convert transcripts into summaries and actions for Partners.
• Help prepare client and market intelligence to support planning and decision-making.
• Coordinate content for Sector Briefings and sector updates; support cross-border initiatives.

Skills

Analytical skills

Stakeholder management

Communication skills

Organisational skills

MS Office

Education

Marketing, Business, Communications or Law degree

Tools

Qualtrics

Microsoft Office

Job description

Addleshaw Goddard in Manchester is seeking a fixed-term maternity cover for a Business Development support role. You will assist with the client feedback programme, client experience initiatives, and sector-focused activities, under supervision of the Head of BD and senior BD colleagues.

The role involves supporting the CX platform administration, sector briefings, and client programmes, helping to maintain continuity during the maternity period and to contribute to the firm’s growth strategy.