Business Development Executive, (12-month FTC), Edinburgh, Manchester or Leeds

Addleshaw Goddard LLP; Leeds; Sur place; GBP 30 000 - 42 000; Plein temps

Résumé du poste

Addleshaw Goddard LLP in Leeds is seeking a fixed-term maternity cover to support the client feedback and insight programmes within the Business Development team. You will assist with outreach, interview scheduling, transcripts, and reporting for Partners and sectors.

You will also help administer the CX platform (Qualtrics), prepare client intelligence, and support sector briefing content while coordinating with international offices and other BD colleagues.

Qualifications

• Experience in business development, marketing or a professional services environment would be desirable, but is not essential, with good IT skills including Microsoft Office.
• An interest in client feedback, client experience and survey platforms such as Qualtrics would be desirable, with willingness to learn how these tools are used.
• Good analytical skills to produce clear client, market and relationship analyses and well-written reports for senior stakeholders.
• Listening, summarising and communication skills to engage professionally with colleagues, senior stakeholders and clients.
• Discretion and sound judgement when handling confidential client feedback, insight and data.
• Collaborative and stakeholder-management skills to work across Partners, BD teams and business services.
• Highly organised and solutions-focused, able to manage competing priorities, budgets and deadlines in a fixed-term maternity cover role.
• Marketing, Business, Communications or Law degree (or equivalent) would be advantageous but not essential.

Responsabilités

• Support client feedback programme administration and interviews.
• Assist with client experience platform administration, licensing, dashboards and reporting.
• Prepare client and market intelligence analyses across practice areas, sectors and offices.
• Collate content for Sector Briefings, coordinate branding and distribution with sector materials, and work with international offices.
• Support client programmes, track BD spend against budget, and assist with logistics for hospitality and sponsorship arrangements.
• Coordinate projects and stakeholders to deliver high-quality client experience across the firm.

Connaissances

BD experience

Analytical skills

Stakeholder management

Excel proficiency

Discretion

Communication

Formation

Marketing/Business degree

Outils

Qualtrics

MS Office

Excel

Description du poste

PURPOSE OF THE ROLE

• Addleshaw Goddard has outlined an ambitious strategy for growth by 2030, and an increased profile in the City of London is a central element. This fixed-term maternity cover role will support the firm's client feedback programme and client insight activity during a period of maternity leave, helping to ensure continuity across client feedback, reporting and follow-up under the direction of the Head of BD (Clients and Sectors) and senior BD colleagues.
• Working closely with the Head of BD (Clients and Sectors), senior BD colleagues and the BDanalyst function, therole will support the firm's client experience platform, sector briefings and client programmes, helping to keep them running smoothly and supporting the firm's 2030 growth strategy andcommitment to client experience.

THE TEAM

The Business Development team is a centralised function advising and supporting the Firm in its marketing, sales support and business development activities. The key drivers for the team are to ensure we support the development and implementation of the firm's strategy and in particular help:

• Ensure the firm becomes a premium international law firm
• Drive profitable revenue growth through sectors and clients
• Help the partners and fee earners to provide the best client experience
• Develop and deliver a clear brand proposition through our sector focus

WHAT TO EXPECT IN THIS ROLE

In this role, you will:

• Support the firm's client feedback programme and its administration under the direction of the Head of BD (Clients and Sectors) and senior BD colleagues. Support outreach communications and interview scheduling; assist with client outreach and interviews; convert transcripts into draft reports, summaries and actions for Partners and teams; help identify themes for management reporting and internal communications; and handle confidential information in line with the firm's data-handling requirements.
• Supportadministration of the firm's Qualtrics/client experience (CX) platform, including users, licensing, survey build and logic, dashboards, training and supplier relationships. Assist with vendor, procurement and renewal work alongside Procurement, Finance and the PMO, and support wider business functions with onboarding, training and best-practice guidance.
• Help prepareclient and market intelligence, including white-space and client relationship analyses across practice areas, sectors and offices, including international and regional key client programmes. Deliver clear analysis in Excel or equivalent formats to support client insight, sector planning and management decision-making.
• Collate content for the regularSector Briefing for Partners across the firm's nine sectors, covering sector trends, why clients care, questions to ask clients, how the firm can help and recent wins. Support sector update emails and round-ups, coordinate branding and distribution with sector shop-window materials, assist with sub-sector leader role profiles, and work with international offices, including the Middle East, on cross-border white-space and working groups feeding into sector strategies.
• Support client programmes and BD activity, including tracking BD spend against budget and processing cost codes, purchase orders and approvals rather than signing off. Support client hospitality and sponsorship arrangements, including guest management, bookings and client meeting-room arrangements. Coordinate the administration of Flourish and Future Leaders nominations, including deadlines, eligibility and approvals, and maintain alumni and nominee trackers while liaising with programme facilitators on logistics and communications.
• Coordinate projects andstakeholders across Partners, BD teams and business services, maintaining clear actions, responsibilities and deadlines. Support the effective delivery of client and sector initiatives and contribute to a consistent, high-quality client experience across the firm. This developing role offers the opportunity to build practical experience in client feedback, client insight and business development while working under the direction of the Head of BD (Clients and Sectors) and senior BD colleagues.

AREAS OF KNOWLEDGE AND EXPERTISE

To be successful in this role, you will have:

• Experience in business development, marketing or a professional services environment would be desirable, but is not essential, together with good IT skills including Microsoft Office.
• An interest inclient feedback, client experience and survey platforms such as Qualtrics would be desirable, together with a willingness to learn how these tools are used.
• Goodanalytical skills, with the ability to produce clear client, market and relationship analyses and well-written reports for senior stakeholders.
• Listening,summarising and communication skills, with the confidence to engage professionally with colleagues, senior stakeholders and clients.
• Discretion and sound judgement when handlingconfidential client feedback, insight and data, together with enthusiasm to learn and develop in a business development role.
• Goodcollaboration and stakeholder-management skills, enabling you to work effectively across Partners, BD teams and business services.
• A highly organised and solutions-focused approach, with the ability to manage competing priorities, projects, budgets and deadlines, and to get up to speed quickly in a fixed-term maternity cover role.
• A Marketing,Business, Communications or Law degree (or equivalent), or some relevant experience, would be advantageous but is not essential.

Our FIRM

Addleshaw Goddard is a place where you are valued, encouraged, and challenged to fulfil your potential in a supportive and collegiate environment. Our culture of improvement, growth and collaboration delivers results, drives innovation, and rewards ambition.

We not only provide technical excellence and experience but, crucially, demonstrate real insight into our clients and what really matters to them and as such we are natural choice for FTSE100 clients and their equivalents in other markets.

Our success has been built by people from the widest range of backgrounds, locations, and perspectives. We have a number of employee networks that provide space to discuss the differences that make us who we are and celebrate this at AG.