Basildon Housing & Tenancy Support Specialist

Peabody; Basildon; On-site; GBP 26,000 - 34,000; Full time

Job summary

Peabody is recruiting a Housing Caseworker for Basildon, Essex. You will guide and empower tenants in temporary accommodation to sustain tenancies by delivering housing-related advice and supporting personal housing plans defined by the local authority.

We are seeking candidates with experience in casework or tenancy support, who communicate clearly with tenants and stakeholders, and who are adaptable, well-organised and committed to equality and inclusion.

Qualifications

• Experience in casework, tenancy support or advisory roles.
• Strong communication with tenants, colleagues and stakeholders.
• Ability to manage a varied caseload with attention to detail.
• Commitment to equality, diversity and inclusion.

Responsibilities

• Provide housing-related advice to help tenants sustain tenancies.
• Guide tenants to manage accommodation and housing plans as defined by the local authority.
• Maintain accurate records and documentation for cases.
• Collaborate with local authorities and housing service providers as needed.
• Deliver excellent customer service in a supportive manner.

Skills

Communication

Teamwork

Organisation

IT skills

Equality & Inclusion

Job description

Peabody is recruiting a Housing Caseworker for Basildon, Essex. You will guide and empower tenants in temporary accommodation to sustain tenancies by delivering housing-related advice and supporting personal housing plans defined by the local authority.

We are seeking candidates with experience in casework or tenancy support, who communicate clearly with tenants and stakeholders, and who are adaptable, well-organised and committed to equality and inclusion.