Bartender - London

THE ROOF GARDENS; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A vibrant social club in Kensington seeks an experienced Bartender to join their front-of-house team. The role involves delivering world-class drinks and exceptional service in a high-end environment. Candidates should possess strong mixology skills, excellent customer service abilities, and a passion for craft. The position offers growth opportunities and a supportive community atmosphere.

Benefits

Salary above market rate plus tronc

30 days holiday increasing with service

Free healthy meal during shift

Growth opportunities

Breakout spaces

Uniform and laundry

Financial platform Wagestream

£20 Uber Credit for late shifts

Qualifications

• Solid experience in high-end drinks service environments.
• Excellent customer service skills and calm under pressure.

Responsibilities

• Deliver exceptional service and greet customers by name.
• Produce beautiful drinks and maintain inventory.
• Keep bars clean and manage operations.

Skills

Mixology

Customer Experience

Communication

Organizational Skills

Job description

Bartender - London

Bartender Front of House Contract: Permanent
Salary:

THE ROOF GARDENS

The Roof Gardens is a social club in the sky, 100 feet above the streets of Kensington. Close to an acre of private gardens with views across London to the horizon, The Roof Gardens is a new generation members club. A place of escape, bursting with wildflowers, olive and mulberry trees, grassy lawns and hidden nooks. An Art Deco gem created in 1938, The Roof Gardens has a legendary legacy. People have come together, the curious, creative, riotous, radical and respected alike. Every chapter scatters their seeds in the soil; we are merely the latest gardeners in its ongoing story.

Created for season-by-season, morning-to-moonlight experiences. Al fresco Italian in the Walled Garden, vibrant, healthy twists on club classics in the Sun Pavilion, live performances and cosy cabanas in the Spanish Garden and late-night revelry in our den of decadence, the Biba Bar. Curated talks, debates, supper clubs and intimate celebrations in Esme's private villa. The Roof Gardens’ community is united by open-mindedness, optimism and kindness, not defined by background.

The Role

We are looking for an experienced Bartender to join The Roof Gardens. As a member of our front-of-house service team, you will be helping deliver a world class drinks offer, alongside a highly trained, charismatic team whose collective goal is to deliver excellence to our members and create drinks which are immaculately and imaginatively executed.

You will be proud to uphold the club’s service standards, and deliver beautiful and delicious drinks, every time. We seek somebody with solid experience in high-end drinks service environments, an impeccable demeanour, excellent customer service skills, and the ability to remain calm under pressure. You should have a great eye for detail too and be conscientious in the execution of your duties.

Key Responsibilities:

• Exceptional Service: Greet customers by name, provide welcoming atmosphere and learn their preferences to deliver excellent service, taking note on allergies and other critical information. Communicate with colleagues across the club as needed.
• Service Standards: Produce beautiful hot and cold drinks for members following agreed recipes and SOP’s, ensuring impeccable presentation and efficient service.
• Inventory Management: Assist team with stock-taking and inventories, anticipate periods of peak demand and large-scale events for additional supplies. Follow instructions from line manager regarding reporting, record-keeping, compliance, health & safety standards, and drinks inventory management.
• Team Player: Contribute creative ideas to team meetings. Attend tastings, training sessions, and supplier visits to enhance professional and personal development.
• Maintenance & Operations: Keep bars spotlessly clean throughout shift, including maintenance of coffee machines, blenders, fridges, and other equipment. Manage overall bar and coffee operations as directed by line manager. Conduct MEP preparations before every service and always ensure well-stocked bar.

Skills & Requirements

• Accomplished mixology skills and passion for craft; strong barista skills or willingness to learn
• Enthusiastic with lots of energy, able to stay composed under pressure
• Understanding of luxury lifestyle market and experience in fast-paced, multi-outlet businesses
• Focus on customer experience while performing duties
• Detail-oriented with ability to anticipate issues
• Excellent communicator with strong organisational skills
• Friendly demeanour, enjoys supporting colleagues to fulfil potential

Benefits

• Salary above market rate plus tronc
• 30 days (inc BH) holiday which increase by 1 with each complete year of service + 1 extra day to celebrate YOU and another day to volunteer
• Free healthy meal during your shift
• Growth opportunities, both personally and professionally
• Breakout spaces where you can shower, securely leave your things, and relax with colleagues
• Uniform and laundry
• Zen, multi-faith space, and retreat
• Financial platform Wagestream
• Statutory pension contributions
• A safe journey home - £20 Uber Credit if you finish work between 12-5am

We are a community united by attitude, curiosity and optimism, not defined by background. We celebrate individuality and free expression. It doesn't matter where you have come from, it's where you are going. The Roof Gardens is a welcoming place of acceptance where growth is nurtured, experiences are shared, stories are exchanged and ideas are born.

If you’d like to join us on the next chapter of The Roof Gardens, we’d love to hear from you.