Waiter/Waitress

InterContinental Hotels Group; London; On-site; GBP 29,000; Full time

Job summary

An established industry player is seeking a passionate Waiter/Waitress to join their dynamic restaurant team in the heart of London. This role offers the chance to deliver exceptional dining experiences while growing in a supportive environment. With competitive pay and a range of perks, including discounts and career development opportunities, this position is perfect for those looking to thrive in a luxury hospitality setting. Join a team that values individual growth and inspires excellence in service, all while enjoying the vibrant atmosphere of a prestigious hotel.

Benefits

Free meals on duty

Amazing discounts for hotels and restaurants

50% discount in F&B outlets

Discounts from over 15,000 stores

28 days holiday each year

Wagestream financial wellbeing app

Company sick pay

Life insurance

Subsidised childcare support

Professional career development programs

Qualifications

• Previous experience in a similar role in a high-end or luxury setting.
• Strong communication and guest service skills.

Responsibilities

• Welcome and serve guests with professionalism and warmth.
• Coordinate service with the kitchen and bar.
• Supervise and support junior staff during service.

Skills

Guest service skills

Communication skills

Team player mindset

Flexibility to work varied shifts

Job description

Hotel: London Park Lane (LONHB), One Hamilton Place, Park Lane, W1J 7QY

At InterContinental London Park Lane, we are currently looking for a Waiter/Waitress to join the team our team in Theo Randall’sfine dining Italian Restaurant in Mayfair, Central London with an immediate start!

Welcome to InterContinental London Park Lane

Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.

We are committed to offer and provide our Waiters/Waitresses with a competitive salary and a large range of benefits. £28,808 full time salaryplus TRONC, paid overtime and great IHG perks including:

• Free meals on duty.
• Amazing discounts for our hotels and restaurants around the world for you and your friends & family.
• 50% discount in our F&B outlets
• Discounts from over 15,000 stores – all the way from retail to cinema with our Hapi benefits scheme.
• Exclusive local discounts at Hard Rock Café, The Backroom Bar, El Pirata to name a few!

On top of these great benefits, we also provide:

• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days(Pro Rated)
• Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Company sick pay and life insurance for every employee
• Subsidised childcare support.
• Professional career development with our IHG Leadership programs plus access to our digital online learning platform and numerous other learning and development opportunities

Most importantly, we’ll help you grow, and develop you as an individual and inspire incredible.

We’re looking for a passionate and service-focused Waiter/Waitress to join our dynamic restaurant team at our luxury hotel. In this role, you’ll deliver exceptional dining experiences, support junior team members, and ensure the highest standards of hospitality are met.

Key Responsibilities:

• Welcome and serve guests with professionalism and warmth.

• Provide detailed menu knowledge and recommendations.

• Coordinate service with the kitchen and bar.

• Supervise and support junior staff during service.

• Maintain a clean and well-prepared dining area.

Requirements:

• Previous experience in a similar role in a high-end or luxury setting.

• Strong communication and guest service skills.

• Positive attitude and team-player mindset.

• Flexibility to work varied shifts, including weekends and evenings.

If so, we’d love to hear from you!

At InterContinental London Park Lane, our ambition is to define our unique culture.

• The kind of culture that inspires you to be all you can be.
• An invitation to tap into your unique personality to deliver and achieve incredible things.
• An expectation to play your part in empowering and inspiring others.
• An opportunity to learn, grow and push what’s possible.
• The promise of a personal and professional journey
• A place where everyone can belong and feel part of something bigger.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days.

Please click ‘apply’ now!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.