Bars Assistant | Exceptional Hospitality & Upsell Expert

Manor Hotel Meriden; West Midlands; Remote; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Free onsite parking

Free gym and golf club membership

Discounted food & beverage

Discounted stays within the group

Job summary

Manor Hotel Meriden in West Midlands is seeking a Bars Assistant to join our team. You will deliver exceptional hospitality, manage bar service, and ensure guests are attended to with warmth and efficiency.

Responsibilities include preparing the bar, serving drinks, handling cash, upselling menu items, maintaining glassware, and upholding licensing regulations. You will work closely with colleagues to keep standards high and ensure every guest leaves satisfied.

Qualifications

• Experience in a similar hospitality environment.
• Strong customer service mindset.
• Ability to upsell and maximize revenue.

Responsibilities

• Supply the highest level of guest care and service to guests, internal and external.
• Prepare bar area and dispensing equipment prior to service.
• Attain a high level of product knowledge and pricing.
• Prepare drinks orders for guests according to specified recipes and measures.
• Take orders, dispense drinks, serve at bar and tables where applicable, and handle cash transactions.
• Maintain glassware and cleanliness during service.
• Serve bar foods and sundry items as required.
• Carry out bar closing procedures and stock checks.
• Actively promote additional menu items to generate incremental revenue.
• Ensure no empty glasses or tables and minimal guest waiting time.
• Process payments and complete cashier reports.
• Comply with Alcohol Licensing regulations.

Skills

Guest service

Teamwork

Cash handling

Bar knowledge

Job description

Manor Hotel Meriden in West Midlands is seeking a Bars Assistant to join our team. You will deliver exceptional hospitality, manage bar service, and ensure guests are attended to with warmth and efficiency.

Responsibilities include preparing the bar, serving drinks, handling cash, upselling menu items, maintaining glassware, and upholding licensing regulations. You will work closely with colleagues to keep standards high and ensure every guest leaves satisfied.