Bar Attendant & Guest Experience Pro

Manor Hotel Meriden; Meriden; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Free onsite parking

Free gym membership

Discounted food & beverage

Discounted stays within the group

Job summary

Manor Hotel Meriden is seeking a friendly Bars Assistant to deliver exceptional hospitality and ensure smooth bar service. You will welcome guests, take orders, and handle payments with accuracy, while maintaining a clean, well-stocked bar and friendly atmosphere.

In this role you will upsell menu items, assist with bar food service, manage glassware, and support the team to exceed guest expectations during shifts.

Qualifications

• Experience in a similar hospitality environment.
• Delivered high level of guest care and service.
• Able to upsell and promote menu items.

Responsibilities

• Supply the highest level of guest care and service to guests, staff, and visitors.
• Prepare bar area and dispensing equipment before service.
• Attain product knowledge and pricing for beverages.
• Prepare drinks orders and take orders from guests.
• Handle cash transactions and process payments.
• Wash and maintain glassware during service.
• Serve bar foods and sundry items as required.
• Carry out bar closing procedures.
• Understand bar food menu and beverage stock list.
• Upsell additional menu items to generate incremental revenue.
• Maintain a 'No Empty Glasses and No Empty Tables' culture.
• Count takings and complete cashier reports at end of shift.
• Comply with Alcohol Licensing regulations.
• Follow departmental cleaning rota standards.
• Assist guests with courtesy and excellent customer care.

Skills

Customer service

Hospitality

Cash handling

Teamwork

Tools

POS system

Job description

Manor Hotel Meriden is seeking a friendly Bars Assistant to deliver exceptional hospitality and ensure smooth bar service. You will welcome guests, take orders, and handle payments with accuracy, while maintaining a clean, well-stocked bar and friendly atmosphere.

In this role you will upsell menu items, assist with bar food service, manage glassware, and support the team to exceed guest expectations during shifts.