Barista Maestro

Costa Coffee; Cannock; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

50% discount on all food and drink

Job summary

Costa Coffee in Cannock is looking for a Team Leader to bring energy, confidence and support to every shift, driving coffee excellence and memorable guest experiences. You will coach Baristas, supervise service quality and ensure smooth operations during busy periods.

Key traits include reliability, strong communication and the ability to stay calm under pressure. The role suits someone ready to step into leadership and help the store thrive in a fast-paced environment.

Qualifications

• Experience leading a small team and training staff.
• Excellent communication and guest-service focus.
• Reliable, mature and able to motivate others.
• Energetic, positive and confident in guiding shifts.

Responsibilities

• Train and support new Baristas on standards and service.
• Energise and motivate the team to deliver great coffee.
• Maintain high standards across service and coffee excellence.
• Use resourcefulness and adaptability to keep the store running smoothly.

Skills

Team leadership

Communication skills

Reliability

Calm under pressure

Job description

• NEXT, Unit 4, Orbital Retail Park, Voyager Drive, Cannock, Staffordshire, WS11 8XP, UK

At Costa Coffee, we’re all about crafting great coffee and memorable moments. As a Team Leader, you’ll bring energy, confidence and support to every shift. We also offer flexible shifts to suit you and the store.

Why Costa

• 50% discount on all food and drink in Costa-owned stores

We’re committed to diversity, equity and inclusion, and our values, Discipline to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Player, shape how we work. Through the Costa Foundation, you’ll also support communities locally and globally.

What you’ll do

• Train and support new Baristas
• Energise and motivate your team
• Maintain high standards across service and coffee excellence
• Use resourcefulness and adaptability to keep everything running well

Who you are

• A reliable role model with accountability and maturity
• A strong team player with great communication skills
• Energetic, positive and confident leading others
• Adaptable, resourceful and calm under pressure
• Experience as a team leader or ready to step into the role

Reimagining coffee experiences to make a difference

We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.

“ Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”

• NEXT, Unit 4, Orbital Retail Park, Voyager Drive, Cannock, Staffordshire, WS11 8XP, UK