Barista Maestro

Costa; Sunderland; Hybrid; GBP 22,000 - 27,000; Full time

Benefits offered by this job

50% discount on all food and drink in

Flexible shifts

Job summary

Costa Coffee in the United Kingdom is seeking a Team Leader to energise and support the shift. You’ll train and guide Baristas, uphold service standards and coffee excellence, and keep operations running smoothly.

This role values energy, confidence and teamwork, with the ability to communicate clearly, stay calm under pressure and lead by example.

Costa Coffee offers a flexible shift pattern and a culture that recognises care, inclusion and making a difference in communities.

Qualifications

• Reliable role model with accountability and maturity.
• Strong team player with great communication skills.
• Energetic, positive and confident leading others.
• Adaptable, resourceful and calm under pressure.
• Experience as a team leader or ready to step into the role.

Responsibilities

• Train and support new Baristas
• Energise and motivate your team
• Maintain high standards across service and coffee excellence
• Use resourcefulness and adaptability to keep everything running well

Skills

Leadership

Teamwork

Communication

Problem solving

Customer focus

Job description

At Costa Coffee, we’re all about crafting great coffee and memorable moments. As a Team Leader, you’ll bring energy, confidence and support to every shift. We also offer flexible shifts to suit you and the store.

Why Costa

• 50% discount on all food and drink in Costa-owned stores

We’re committed to diversity, equity and inclusion, and our values, Discipline to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Player, shape how we work. Through the Costa Foundation, you’ll also support communities locally and globally.

What you’ll do

• Train and support new Baristas
• Energise and motivate your team
• Maintain high standards across service and coffee excellence
• Use resourcefulness and adaptability to keep everything running well

Who you are

• A reliable role model with accountability and maturity
• A strong team player with great communication skills
• Energetic, positive and confident leading others
• Adaptable, resourceful and calm under pressure
• Experience as a team leader or ready to step into the role

Reimagining coffee experiences to make a difference

We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.

“ Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”