Barista & Customer Experience Champion

Funky Pigeon; Stirling; Hybrid; GBP 12,398,000 - 16,531,000; Part time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Holidays

Employee discounts (up to 50%)

Deals from retail partners

Employee Assistance Programme

Job summary

Smith’s Family Kitchen/Costa Coffee/DMC is hiring a Barista to deliver exceptional customer service and uphold store standards. You will work with a team to offer a wide range of beverages and fresh bakery items while engaging customers and recommending options.

Applicants should be enthusiastic, with good communication skills and the ability to work in a busy setting. The role supports on-site operations with a pension and discounts through partner offers.

Qualifications

• Previous barista experience preferred.
• Strong communication and listening skills.
• Ability to work in a fast-paced environment and deliver great service.

Responsibilities

• Interact with customers to understand their beverage preferences and provide excellent service.
• Deliver consistent store standards and presentation.
• Maintain product knowledge to upsell and recommend items.
• Engage with customers to anticipate needs and offer options.
• Work as part of a team to ensure smooth daily operations.

Skills

Customer service

Teamwork

Communication

Product knowledge

Attention to detail

Job description

Smith’s Family Kitchen/Costa Coffee/DMC is hiring a Barista to deliver exceptional customer service and uphold store standards. You will work with a team to offer a wide range of beverages and fresh bakery items while engaging customers and recommending options.

Applicants should be enthusiastic, with good communication skills and the ability to work in a busy setting. The role supports on-site operations with a pension and discounts through partner offers.