Bar & Waiting Team Leader

Mcmullen & Sons Ltd; Harlow; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

Shift flexibility

Weekly pay

Discounted meals

Food & drink discounts

Bank holiday pay

Family friendly policies

Share of gratuities

GROW Programme development

Apprenticeships available

Job summary

McMullen & Sons Ltd in the United Kingdom is seeking a Bar & Waiting Team Leader to drive guest satisfaction and uphold our high service standards.

You will coach and supervise team members, run shifts and support the Management team, with full training provided through the GROW Programme at our Hertford centre. This role also offers progression within a family-run business and weekly pay.

Qualifications

• Supervisory experience is essential.
• In-house training via McMullen GROW Programme.
• Development and training at Hertford centre.

Responsibilities

• Delight guests through exceptional service.
• Coach and guide team members.
• Run shifts and support the Management team.

Skills

Leadership

Guest service

Coaching

Team management

Job description

If your ambition is to build a career in a long established, successful family run business, where guests come first and quality is paramount, come and join us as a Bar & Waiting Team Leader. We're independent, so believe in investing in the future and we love home-grown talent. We treat all our people like part of the family - you'll be respected, trained, coached and encouraged to grow in confidence, to achieve more than you thought you were capable of.

Responsibilities

• Delighting our guests through exceptional service
• Coaching and guiding our Team Members
• Running shifts and supporting the Management team

Prior experience within a supervisory role is essential however full training will be given through the McMullen GROW Programme both in house and at our Training and Development Centre in Hertford.

Benefits and Perks

• A competitive salary
• An achievable bonus scheme
• Shift flexibility
• Weekly pay
• 60% discounted meals when you are working
• 25% discount on food and 20% off drinks for you and your friends on your day off
• Enhanced rate of pay for working on key Bank Holidays
• Family friendly policies including enhanced maternity and paternity pay
• A share of gratuities
• Fantastic career development through our GROW Programme - currently over half of McMullen General Managers were promoted internally
• A valued position in a progressive company who treat people as a name, not a number
• We also offer industry-relevant Apprenticeships if you would like to develop your skills further, so you can earn while you learn