Bar & Waiting Team Leader (Over 18 due to necessity to licensing)

McMullen & Sons Ltd.; Harlow; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

Shift flexibility

Weekly pay

Meal discounts

Friends meal discount

Bank holiday enhanced pay

Family-friendly policies

Share of gratuities

GROW Programme

Career development

Apprenticeships

Job summary

McMullen & Sons Ltd. is seeking a Bar & Waiting Team Leader to oversee shifts, coach team members and ensure guests receive outstanding service in a long-established family-run venue.

You will lead the team, drive delightful guest experiences and contribute to a warm, welcoming atmosphere. A competitive salary, achievable bonus and weekly pay accompany shift flexibility and generous meal discounts.

Qualifications

• Supervisory experience is essential.
• Full training will be given through the McMullen GROW Programme in-house and at our Training and Development Centre in Hertford.

Responsibilities

• Delighting our guests through exceptional service
• Coaching and guiding our Team Members
• Running shifts and supporting the Management team

Job description

If your ambition is to build a career in a long established, successful family run business, where guests come first and quality is paramount, come and join us as a Bar & Waiting Team Leader. We’re independent, so believe in investing in the future and we love home-grown talent. We treat all our people like part of the family – you’ll be respected, trained, coached and encouraged to grow in confidence, to achieve more than you thought you were capable of.

Bar and Waiting team Leader

• A competitive salary
• An achievable bonus scheme
• Shift flexibility
• Weekly pay
• 60% discounted meals when you are working
• 25% discount on food and 20% off drinks for you and your friends on your day off
• Enhanced rate of pay for working on key Bank Holidays
• Family friendly policies including enhanced maternity and paternity pay
• A share of gratuities
• Fantastic career development through our GROW Programme – currently over half of McMullen General Managers were promoted internally
• A valued position in a progressive company who treat people as a name, not a number
• We also offer industry-relevant Apprenticeships if you would like to develop your skills further, so you can earn while you learn

Key Responsibilities of a Bar & Waiting Team Leader

• Delighting our guests through exceptional service
• Coaching and guiding our Team Members
• Running shifts and supporting the Management team

Prior experience within a supervisory role is essential however full training will be given through the McMullen GROW Programme both in house and at our Training and Development Centre in Hertford.