Bar and Waiting Supervisor

McMullen & Sons; Marlow; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

Shift flexibility

Weekly pay

60% discounted meals when working

25% discount on food and 20% off drink

Enhanced Bank Holiday pay

Family friendly policies

Share of gratuities

GROW Programme for career development

Industry apprenticeships

Job summary

McMullen’s is seeking a Bar & Waiting Supervisor to lead our team in delivering attentive, full table service and create memorable guest experiences at our Chicken & Grill pubs. You’ll be part of a family-owned business that values development, with training and coaching provided through the McMullen GROW Programme.

Prior supervisory experience is essential; though we offer in-house and centre-based training.

Qualifications

• Prior supervisory experience is essential
• Full training will be given through the McMullen GROW Programme at in-house and Training Centre in Hertford

Responsibilities

• Delighting our guests through exceptional service
• Coaching and guiding our Team Members
• Running shifts and supporting the Management team

Skills

Guest service

Team coaching

Shift management

Customer focus

Communication

Job description

If your ambition is to build a career in a long established, successful family run business, where guests come first and quality is paramount, come and join us as a Bar & Waiting Supervisor. We’re independent, so believe in investing in the future and we love home-grown talent. We treat all our people like part of the family – you’ll be respected, trained, coached and encouraged to grow in confidence, to achieve more than you thought you were capable of.

Bar and Waiting Supervisor

So, if you’re as passionate as we are about delivering attentive, full table service and would enjoy helping to create a memorable family dining experience then you could be our next Bar & Waiting Supervisor at Chicken & Grill pubs, an important part of the McMullen’s family. We can offer you….

• A competitive salary
• An achievable bonus scheme
• Shift flexibility
• Weekly pay
• 60% discounted meals when you are working
• 25% discount on food and 20% off drinks for you and your friends on your day off
• Enhanced rate of pay for working on key Bank Holidays
• Family friendly policies including enhanced maternity and paternity pay
• A share of gratuities
• Fantastic career development through our GROW Programme – currently over half of McMullen General Managers were promoted internally
• A valued position in a progressive company who treat people as a name, not a number
• We also offer industry-relevant Apprenticeships if you would like to develop your skills further, so you can earn while you learn

Key Responsibilities of a Bar & Waiting Supervisor

• Delighting our guests through exceptional service
• Coaching and guiding our Team Members
• Running shifts and supporting the Management team

Prior experience within a supervisory role is essential however full training will be given through the McMullen GROW Programme both in house and at our Training and Development Centre in Hertford.