Bar & Waiting Apprentice — Hospitality Career Training

MITCHELLS & BUTLERS PLC; Wakefield; On-site; GBP 15,000 - 17,000; Full time

Benefits offered by this job

33% discount across all brands

20% discount for friends and family

Wagestream access

Opportunities for paid qualifications

Pension and 28 days holiday

Free shares and helpline

Job summary

Mitchells & Butlers PLC in Wakefield is offering a full-time Hospitality Team Member Level 2 Apprenticeship over 15 months. You will learn service excellence, guest engagement, and the full hospitality cycle while supporting busy restaurant teams.

The program provides on-the-job training with a mentor, functional skills English and Maths, and progression opportunities across the brand.

Qualifications

• No experience required; we can teach you the ins and outs of working in busy teams.
• Apprenticeship lasts 15 months with on-the-job training and support from a mentor.

Responsibilities

• Offer a warm welcome and farewell to guests and communicate the service cycle.
• Provide personalised recommendations and remember guest preferences.
• Maintain cleanliness of front of house, outdoor and toilet areas.
• Ensure guest queries and complaints are handled promptly and professionally.
• Participate in team meetings and complete learning modules.

Skills

Customer service

Communication

Teamwork

Adaptability

Education

Functional Skills English

Functional Skills Maths

Hospitality Team Member Level 2 Apprenticeship

Job description

Mitchells & Butlers PLC in Wakefield is offering a full-time Hospitality Team Member Level 2 Apprenticeship over 15 months. You will learn service excellence, guest engagement, and the full hospitality cycle while supporting busy restaurant teams.

The program provides on-the-job training with a mentor, functional skills English and Maths, and progression opportunities across the brand.