Bar & Waiting Apprentice — Learn Hospitality, Perks

Mitchells & Butlers plc; Warwick; Presencial; GBP 9600 - 12.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

33% discount across brands

20% discount for friends and family

Wagestream access

Opportunities to grow with paid for Qs

Gym discounts

Team socials

Descripción de la vacante

Mitchells and Butlers plc in Warwick is hiring for a full-time Hospitality Team Member Level 2 Apprenticeship over 15 months. No prior experience is required; we’ll teach you the ins and outs of working on our busy front-of-house teams.

The apprenticeship includes work-based learning, English and Maths functional skills, regular reviews with your supervisor and coach, and valuable qualification gains along with staff discounts and team events.

Formación

• No prior experience required; goodwill and a friendly manner are valued.
• Willingness to learn and follow brand standards and policies.
• Interest in hospitality and customer service principles.

Responsabilidades

• Offer a warm welcome and farewell to guests, while communicating the service cycle and offers.
• Provide personalised recommendations for guests based on preferences.
• Remember regular guests and engage in meaningful conversations.
• Ensure guests enjoy their meal and discuss the guest experience survey.
• Provide fast, efficient service and handle queries and complaints promptly.
• Communicate openly with the team to deliver outstanding service.

Conocimientos

Customer service

Communication

Teamwork

Friendly demeanor

Educación

GCSE English/Maths or equivalents

Descripción del empleo

Mitchells and Butlers plc in Warwick is hiring for a full-time Hospitality Team Member Level 2 Apprenticeship over 15 months. No prior experience is required; we’ll teach you the ins and outs of working on our busy front-of-house teams.

The apprenticeship includes work-based learning, English and Maths functional skills, regular reviews with your supervisor and coach, and valuable qualification gains along with staff discounts and team events.