Bar & Waiting Apprentice — Hospitality Career & Perks

Mitchells & Butlers plc; Grimsby; On-site; GBP 9,600 - 12,000; Full time

Benefits offered by this job

33% discount across all brands

20% discount for friends and family

Wagestream – access earned pay

Opportunities to grow with paid for Qs

Gym membership discounts

Team socials

Job summary

Mitchells & Butlers plc is offering a full-time Hospitality Team Member Level 2 Apprenticeship on-premises in Grimsby. The programme combines work-based training with a national qualification, progressing you through a 15-month apprenticeship while you support the running of busy hospitality teams.

You will learn service, guest engagement, product knowledge and compliance with licensing laws, with mentorship and ongoing reviews as you develop valuable frontline skills.

Qualifications

• Must be aged 18 or over as per licensing and policy requirements.
• No prior experience required; we can teach you the ins and outs of working in a busy frontline team.
• Willingness to learn and provide a warm, helpful manner to guests.

Responsibilities

• Greet guests warmly and guide them through the service cycle and specials.
• Provide personalised recommendations based on guest preferences.
• Remember regular guests and engage in meaningful conversations.
• Ensure guests enjoy their meal and respond to feedback surveys.
• Deliver fast, friendly service and handle queries or complaints professionally.
• Communicate openly with the team to maintain outstanding service and support colleagues.
• Attend team meetings and share insights.
• Maintain cleanliness of front of house, outdoor and toilets areas.
• Complete in-house training and learning modules.
• Adhere to brand standards, licensing laws and company policies.

Job description

Mitchells & Butlers plc is offering a full-time Hospitality Team Member Level 2 Apprenticeship on-premises in Grimsby. The programme combines work-based training with a national qualification, progressing you through a 15-month apprenticeship while you support the running of busy hospitality teams.

You will learn service, guest engagement, product knowledge and compliance with licensing laws, with mentorship and ongoing reviews as you develop valuable frontline skills.