Bar Team Leader

Shepherd Neame; Moorgate; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Competitive hourly pay plus a share of

Early wage withdrawal scheme

25% discount on food and drink at SHEP

25% discount on overnight stays at the

Up to 40% off select purchases fromour

Exclusive discounts via Sheps Hut

Access to a Workplace Mental Health_Pl

Company pension plan

Career development opportunities

Flexible working hours

Job summary

Shepherd Neame is seeking a motivated Team Leader for the Old Doctor Butler’s Head in London’s Moorgate. You will lead the bar team, support the General Manager in daily operations, and set the tone for exceptional hospitality to every guest.

Join a traditional pub with a long history and a focus on training and development. You’ll lead by example, coach your team, manage stock and safety, and contribute ideas to elevate service levels.

Qualifications

• Behaviours: Sheps Spirit, Working Together, Pride and Passion, Authenticity.

Responsibilities

• Lead by example, creating a positive and welcoming atmosphere for guests and team members.
• Support the General Manager in day-to-day operations, including opening and closing duties.
• Motivate and coach the team to deliver exceptional service and uphold company standards.
• Ensure the bar is well-stocked, clean, and compliant with health and safety requirements.
• Handle customer queries and resolve issues promptly and professionally.
• Contribute ideas to improve service and team performance.

Job description

Team Leader - Lead with Britain's Oldest Brewer!

At Shepherd Neame, we know that first impressions count. As a Team Leader, you’ll play a key role in supporting the General Manager and leading the bar team to deliver outstanding hospitality. You’ll set the tone for great service, motivate your team, and ensure every guest leaves with a smile.

If you’re passionate about people, and ready to take the next step in your hospitality career, we’ll provide all the training and support you need to succeed.

Where You’ll Be Working

Located in London’s Moorgate, the Old Doctor Butler’s Head is a traditional pub dating back more than 400 years. A short stroll from the Guildhall, it is a popular spot with City workers and its first floor function room is a constantly busy with events and meetings in the area.

What You’ll Do

• Lead by example, creating a positive and welcoming atmosphere for guests and team members.
• Support the General Manager in day-to-day operations, including opening and closing duties.
• Motivate and coach the team to deliver exceptional service and uphold company standards.
• Ensure the bar is well-stocked, clean, and compliant with health and safety requirements.
• Handle customer queries and resolve issues promptly and professionally.
• Contribute ideas to improve service and team performance.

What’s In It For You?

• Competitive hourly pay plus a share of tips
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight stays at Managed House Hotels
• Up to 40% off select purchases from our Visitor Centre Shop in Faversham
• Exclusive discounts via Sheps Hut on hundreds of high street brands
• Access to a Workplace Mental Health Platform
• Company pension plan
• Career development opportunities across our pubs, Brewery, and Support Office
• Flexible working hours to suit your lifestyle

What You’ll Need

We’re looking for behaviours that make a great leader:

• Sheps Spirit - you inspire confidence and keep morale high.
• Working Together - you enjoy developing others and working collaboratively.
• Pride and Passion - you take ownership and pride in delivering results whilst going the extra mile to make our customers feel valued.
• Authenticity - you stay calm and proactive when things get busy.

Why Shepherd Neame?

Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity, values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.

Ready to bring your personality and passion to the bar?