Bar Supervisor

The Birley Clubs; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join an elegant private members club in London as a Bar Supervisor, where you'll lead a dynamic team and ensure exceptional service. This role offers the chance to develop your skills in a fast-paced environment while maintaining high standards of customer satisfaction and operational excellence. With a focus on staff training, inventory management, and compliance with health regulations, you'll play a crucial role in creating a welcoming atmosphere for members. Enjoy a competitive remuneration package and extensive career development opportunities in a prestigious setting.

Benefits

Competitive starting remuneration package

Increased remuneration with development

Extensive career development and training

Staff discounts

Meals on duty

Discounted corporate gym rate

Employee events

Access to pension scheme

Cycle to Work scheme

Qualifications

• Proven experience in a supervisory role in hospitality.
• In-depth knowledge of beverages and customer service standards.
• Ability to manage time effectively in a fast-paced environment.

Responsibilities

• Oversee daily bar operations ensuring high customer satisfaction.
• Lead and train bar staff to maintain service standards.
• Manage inventory and ensure compliance with health regulations.

Skills

Customer Service

Inventory Management

Staff Supervision

Health and Safety Compliance

Time Management

Job description

Job Description

We are looking for an experienced and charismaticBar Supervisorto join the team atMarks Club, part of The Birley Clubs.

Marks Clubis a private members dining club, based in a serene Mayfair townhouse providing a solace to all its members from the hectic pace of the city outside. The Club serves the finest, award-winning cuisine alongside an outstanding selection of cocktails, wines and cigars.

The Bar Supervisor is responsible for overseeing the daily operations of the bar, ensuring smooth and efficient service while maintaining high standards of customer satisfaction. This role involves supervising bar staff, ensuring inventory is managed properly, assisting in training, development, and providing leadership on the floor during shifts. The Bar Supervisor plays a key role in creating a welcoming atmosphere for Members and contributing to the overall success of the bar.

Key Responsibilities:

Staff Supervision and Training:

• Lead, motivate, and supervise bar staff to ensure smooth and efficient operations.
• Conduct regular staff meetings to communicate expectations and provide training on service standards, drink preparation, and safety procedures.
• Ensure team members follow company procedures, and health & safety standards.

Customer Service Excellence:

• Provide excellent customer service by ensuring bar staff engage with Members in a friendly, professional, and timely manner.
• Maintain a clean, well-organized bar area that is visually appealing and conducive to excellent service and ensure proper drink presentation, portioning, and service of alcoholic beverages.

Inventory Management:

• Assist in managing bar stock levels, including ordering, storing, and tracking alcohol, mixers, garnishes, and other supplies.
• Conduct regular inventory checks and report stock levels to the Head of Bars.
• Ensure the bar operates efficiently without shortages and that overstock situations are always minimized.
• Monitor and control wastage and assist in implementing stock control measures.

Health and Safety Compliance:

• Ensure that the bar complies with all health and safety regulations, including safe alcohol service, food safety, and sanitation practices.
• Maintain a clean and organized bar area in compliance with hygiene standards.
• Oversee the proper handling of glassware, equipment, and bar tools.

Financial and Operational Performance:

• Assist in monitoring and controlling the bars financial performance, ensuring that sales targets are met, and costs are controlled.
• Ensure all drinks are prepared and served in line with company pricing, promotions, and drink recipes.

Team Collaboration and Communication:

• Communicate effectively with the Head of Bars, servers, kitchen staff, and other departments to ensure seamless operations.
• Assist in the planning and execution of events, promotions, or seasonal menu changes.
• Encourage teamwork, a positive work environment, ensuring staff morale remains high.

Required Qualifications:

• Proven experience in a supervisory or leadership role within a bar or hospitality setting.
• In-depth knowledge of beverages, drink preparation, and customer service standards.
• Ability to manage time effectively, and multi-task in a fast-paced environment.
• Knowledge of health and safety regulations related to food and beverage service.
• Passion for hospitality and staying up to date with trends in the bar/cocktail industry.

Working Conditions:

• Flexible working hours, including evenings, weekends, and holidays.
• Fast-paced environment with physical demands, including standing for long periods and lifting supplies. Ability to work under pressure during peak times and manage multiple tasks simultaneously.

We offer our employees:

• A highly competitive starting remuneration package
• Increased remuneration as you develop and progress in your role
• Extensive career development and training opportunities
• Staff discounts
• Meals on duty
• Discounted corporate rate at Fitness First gyms
• Employee events
• Access to pension scheme
• Access to our Cycle to Work scheme

If you are looking to work in arguably one of Londons most elegant private members clubs where you will be able to develop your knowledge we would love to hear from you.

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