Bar Back

Emberwood-Restaurant; Bath; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Free hotel breaks

Leisure passes

Enhanced parental leave

Institute of Hospitality membership

Training opportunities

Health support

Subsidised courses

Free meals on duty

Uniforms provided

Cycle to work

Job summary

Emberwood Bath is seeking a Bar Back to join our vibrant team. This full-time role (40 hours) includes evenings and weekends, with a salary of £13.22 per hour plus Tronc.

You’ll support the bar with mise-en-place, service delivery and guest interactions, helping us shape a memorable experience in our Michelin Guide-listed venue. We offer a competitive package including Free Hotel Breaks, Leisure Passes, enhanced parental leave, Institute of Hospitality membership, training opportunities, and

Qualifications

• Hospitality experience desirable.
• Focus on guest interaction and service quality.
• Ability to work as part of a team in a fast-paced environment.

Responsibilities

• Guest interaction and repeat business built on trust and experiences.
• Service standards of the highest quality in relation to our offering.
• Delivery of hot beverages and bar service coordination.
• Delivering the bar programme to the highest standard with consistency.
• Support the bar team with maintaining presentation and service standards.
• Be proactive, efficient and diligent.
• Work with other hotel teams to ensure warmth and generosity for staff and guests.
• Responsible for safe delivery of food and drink and allergy/dietary considerations.

Skills

Hospitality experience

Guest interaction

Teamwork

Job description

EMBERWOOD BAR BACK

SALARY: £13.22 per hour + Tronc

Full time, 40 hours, will include evenings and weekends.

Who Are We?

At Emberwood, we are focused on changing the landscape of service and guest interaction. We have a professional, yet conversational style of service, where we learn about our guests needs, and adapt accordingly. We are dedicated to surpassing expectations, using experiences such as our Pudding Trolley, Martini Trolley and our Kitchen Counter among others, to add layers to an exquisite service. At Emberwood, within our first few months of opening, we have already established ourselves as a leading restaurant in Bath, having been awarded a space in the illustrious Michelin Guide. Now we have set our sights to find the best and most passionate people within the hospitality sector to be able to consistently deliver the best possible experience in Bath.

What Do We Offer?

As well as a competitive salary and a monthly service charge contribution, Emberwood offers the following:

• Free Hotel Breaks - From the first day of service, you can benefit from two free breaks of one/two days in any Sutton Hotel Collection hotel, in a 12-month period.
• Leisure Passes - We encourage you to enjoy your time off work and will contribute £150 towards a membership at a leisure centre or with associations such as the National Trust.
• Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)
• Institute of Hospitality - We will pay for your membership, creating avenues for learning, coaching and mentoring.
• Learning and Development - An extensive range of training opportunities are available to facilitate your personal development.
• Health Assured - A confidential service offering CBT therapy, up-to-date information, support and advice on a broad range of subjects.
• Subsidised Learning Courses - We encourage your learning and development so would like to contribute to courses you would like us to explore.

We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, bespoke uniforms where appropriate and a cycle to work scheme

Who Are We Looking For?

The Barback position is an essential part to our bar team, ensuring each guest receives quick service, and well-prepared drinks. Whilst they will not necessarily be making the drinks, they will be integral to ensuring the bar team have the necessary mis-en-place at the most essential times.

They will have a passion for hospitality and the bar world as progression and legacy is important, so each barback position will get full bar training so they can learn and develop. As we are a guest focused business, a positive attitude and guest interaction is important, as well as a proactive and helpful nature.

Some hospitality experience would be desirable so as to understand the fast-paced nature, but a positive attitude, solid teamwork, and good guest interaction skills would be ideal.

Barista skills would be preferred however extensive training would be available

What Are The Key Responsibilities?

• Guest Interaction and Repeat Business built on trust and experiences.
• Service Standards of the Highest Quality in relation to our offering.
• Delivery of hot beverages
• Delivering the bar programme to the highest standard with consistency
• Support the bar team with the maintaining presentation and service standards
• Be proactive, efficient and diligent
• Working with all teams within the Hotel, to ensure all staff and guests receive warmth and generosity.
• Responsible for the safe delivery of food and drink, the correct conduct in relation to allergies and dietary requirements