Bar and Restourant attendant

AccorHotel; Long Eaton; On-site; GBP 22,000 - 28,000; Full time

Job summary

Novotel Nottingham Derby is seeking a Front of House Multi-Skilled Receptionist to warmly welcome guests, take orders, and promote the loyalty program. You will maintain a clean, efficient service area while supporting other hotel departments as needed.

The role requires strong communication, cash handling, and multitasking abilities to ensure an exceptional guest experience. The position is based at the Long Eaton hotel, with a friendly, team-oriented environment and opportunities to Upsell and

Qualifications

• Food Hygiene and safety competency is essential.
• Cash handling experience is preferred.
• Strong communication with guests and colleagues is required.
• Excellent time management to juggle tasks during shifts.
• Proactive problem solving to resolve guest issues quickly.

Responsibilities

• Welcomes guests with a warm greeting and assists with their needs.
• Takes beverage and food orders accurately while noting preferences.
• Upsells items and promotes the loyalty scheme.
• Keeps the service area clean and orderly at all times.
• Supports other team members across departments when needed.
• Handles guest inquiries and resolves issues professionally.

Skills

Food Hygiene

Cash handling

Communication

Time Management

Problem Solving

Multitasking

Job description

Novotel Nottingham Derby is a 4-star hotel located in Long Eaton, between Nottingham and Derby. Also, just off junction 25 of the M1.

Offering newly refurbished rooms with king-sized beds as standard also family rooms available, our features which we have a lovely restaurant and a lobby bar.

Job Description

What we are looking for here at Novotel Nottingham is someone who is enthusiastic to full fill our guest needs. Someone reliable and out-going so that tasks are complete, ensuring all guests have a memorable experience. Your role will come with various responsibilities which will make your department run smoothly.

Responsibilities

• Welcoming guest with a warm greeting..
• Taking beverage and food orders correctly ensuring all customers preferences are met.
• Upselling items and promoting our loyalty scheme
• Maintain a clean and tidy area in your section.
• Helping other team members in different departments when needed.
• Handle guest inquires and resolves any issues professionally.

Qualifications

Skills

• Food Hygiene and safety
• Handling cash transactions
• Communication
• Time Management
• Problem Solving
• Multitasking

Additional Information

The Person:

Successful candidates for the position of Front of House Multi-Skilled Receptionist will be able towork as a team but also work by themselves, communicate with there team but also other team members around the hotel. Handling situations in a polite and professional manner to suit guests needs.