Guest-Experience Food & Beverage Assistant

Valor Hospitality; Nottingham; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Staff discounts

Free meals on duty

Cycle to work scheme

Refer-a-friend bonuses

Apprenticeship programmes

Job summary

Valor Hospitality is seeking a dedicated Food and Beverage Assistant to be at the heart of the guest experience in our Nottingham hotels. You will deliver exceptional service, help with food and beverage preparation, and assist with events to ensure a memorable dining experience.

The successful candidate will have excellent communication skills, a customer-first attitude and the ability to thrive in a fast-paced environment.

Qualifications

• Previous experience in a similar role is desirable but not mandatory.
• Excellent communication and interpersonal skills are essential.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Commitment to delivering high standards and guest satisfaction.
• Willingness to work flexible shifts, including evenings, weekends and holidays.

Responsibilities

• Assist in the preparation and serving of food and beverages to guests.
• Maintain cleanliness and organisation of dining areas in line with health and safety standards.
• Provide excellent customer service and resolve guest inquiries promptly.
• Support the Food and Beverage team with setup, service, restocking and inventory tasks.
• Assist with events and special functions and ensure areas are well-presented.

Skills

Communication

Interpersonal skills

Multitasking

Attention to detail

Flexibility

Job description

Valor Hospitality is seeking a dedicated Food and Beverage Assistant to be at the heart of the guest experience in our Nottingham hotels. You will deliver exceptional service, help with food and beverage preparation, and assist with events to ensure a memorable dining experience.

The successful candidate will have excellent communication skills, a customer-first attitude and the ability to thrive in a fast-paced environment.